Allyson Owen
Kansas City,MO
Summary
Hospitality professional with deep understanding of relationship building and team development. Proven ability to elevate service standards and enhance customer satisfaction through effective training programs. I can be known for fostering collaboration and consistently achieving results, adaptable to evolving needs, and skilled in communication and leadership, with the right incentive and partners in corporation by my side.
Overview
7
7
years of professional experience
Work History
Server Trainer
Outback Steakhouse
03.2024 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Roofing Sales Consultant
RestoreMasters
06.2024 - 08.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Used since of direction from the weather patterns to make an informed decision of where damage might have occurred.
- Only submitted roofs that needed to be fixed, and replaced, to the correct insurance companies that corresponded with the direct landlord of the commercial establishment.
Poultry Farm Assistant
Midwest Claims Consultants
01.2021 - 02.2024
- Expanded the company's service offerings by establishing key partnerships with industry professionals such as architects, engineers, and builders.
- Assisted clients in navigating complex building schematics, helping them obtain necessary permits quickly and efficiently.
- Reduced project delays through effective communication with all stakeholders.
- Facilitated smooth project transitions between design, construction, and occupancy stages through proactive coordination of stakeholders.
Farm Intern
Preston Owen
01.2018 - 09.2022
- Operated various agricultural machinery for efficient harvest, including tractors and combine harvesters.
- Inspecting crops and obtaining samples to make sure that they meet standards.
- Loaded grain cart and taken to stations.
- Demonstrated flexibility in adapting to changing weather conditions and adjusting work schedules accordingly.
- Collaborated with fellow workers to ensure timely completion of seasonal harvests.
Education
High School Diploma -
Johnson County Community College
Overland Park, KS05-2024
Skills
- Effective time management
- Safe food handling
- Menu memorization
- Order accuracy
- High Volume Mitigation
- Exceptional communication
- Policy enforcement
- Staff monitoring
- Quality control
- Order management
- Allergy awareness
- Food quality standards
- Sanitation standards
Timeline
Roofing Sales Consultant
RestoreMasters
06.2024 - 08.2024
Server Trainer
Outback Steakhouse
03.2024 - Current
Poultry Farm Assistant
Midwest Claims Consultants
01.2021 - 02.2024
Farm Intern
Preston Owen
01.2018 - 09.2022
High School Diploma -
Johnson County Community College