Amanda Edge
Douglas,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Scale House Operator
Pilgrim Pride
Douglas, GA
08.2022 - Current
- Operated scale equipment to ensure accurate weight measurements of incoming and outgoing materials.
- Maintained detailed records of transactions for compliance and inventory management.
- Monitored truck traffic and coordinated loading/unloading operations efficiently.
- Ensured adherence to safety protocols
- Assisted in training new employees on scale operation procedures and safety guidelines.
- Collaborated with logistics team to optimize material flow and reduce wait times.
- Operated weigh scales and issued tickets when necessary.
- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
- Answered customer calls professionally and routed to appropriate person.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
- Communicated with operators to share information related to product.
- Provided superior customer service through attentive listening, clear communication, and positive interactions with clients from diverse backgrounds.
- Improved efficiency by streamlining scale house operations and implementing updated procedures.
- Strengthened team morale through proactive problem-solving efforts related to workflow challenges and potential conflicts between team members or departments.
Delivery Coordinator and Sales
Brooks Auto Parts
Douglas, GA
03.2020 - 05.2022
- Coordinated delivery schedules to optimize routes and reduce transportation costs.
- Managed inventory levels, ensuring accurate stock availability for timely deliveries.
- Collaborated with suppliers to streamline order processing and enhance communication.
- Trained new staff on operational procedures and best practices for efficient delivery execution.
- Analyzed delivery performance data to identify areas for process improvement and efficiency gains.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Consulted with customers about delivery and order preparation requests.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Prepared delivery loads for shipment by overseeing teams, checking containers, and coordinating pickups.
- Oversaw vehicle maintenance schedules, ensuring all fleet vehicles were properly maintained and serviced as needed for reliable operation.
- Managed a team of drivers, providing training and support for optimal performance levels.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Trained new staff on register operations and customer service protocols, improving team performance.
Secretary
Courson's Tire
Douglas, GA
01.2018 - 02.2020
- Managed scheduling and appointment coordination for efficient office operations.
- Maintained accurate records and filing systems to ensure data integrity.
- Oversaw inventory management, ensuring timely ordering of supplies.
- Facilitated communication between departments to support workflow.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
Education
GED -
East Central Tech
Douglas, GA2006
Skills
- Ticket issuance
- Accurate weighing
- Safety procedures
- Microsoft office
- Data entry
- Critical thinking
- Active listening
- Customer service
Timeline
Scale House Operator
Pilgrim Pride
08.2022 - Current
Delivery Coordinator and Sales
Brooks Auto Parts
03.2020 - 05.2022
Secretary
Courson's Tire
01.2018 - 02.2020
GED -
East Central Tech