Amanda Emmons
Temple
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
11
11
years of professional experience
Work History
Assistant Manager
MasFajitas
Temple
04.2023 - 04.2025
- Managed daily operations of restaurant staff and customer service.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Implemented inventory management processes for food and supplies.
- Resolved customer complaints to enhance dining experience and satisfaction.
- Monitored compliance with health and safety regulations in the kitchen.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
Assistant Manager
Monterey Little Mexioc
Temple
06.2019 - 04.2023
- Managed daily operations of restaurant staff and customer service.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
Hostess
Aramark Uniform Services
Temple
01.2020 - 07.2021
- I am a hostess for the Scott and white hospital.
- I work with patients and their diets and pass trays for their meals.
Assistant Manager
CASA OLE
Georgetown
10.2014 - 06.2018
- Became assistant manager within 3 months.
- Did everything an Assistant Manager does for the GM.
- Managed shifts independently as Office Manager.
- Developed employee work schedules to optimize staffing during peak hours.
- Analyzed profit and loss statements for food and sales inventory to monitor expenses and revenue.
- Pended and closed restaurant.
- Handled cash and did deposits.
- Entered and processed invoices for accurate financial tracking.
- Transitioned to server role, providing customer service in a busy restaurant environment.
- Handled calls, took orders, sat guests.
- Did line checks.
Education
High school -
Boys And Girls High School
Temple, TXSkills
- Customer service
- Team leadership
- Staff scheduling
- Inventory management
- Sales forecasting
- Operational strategy
- Health compliance
- Customer relationship management
Timeline
Assistant Manager
MasFajitas
04.2023 - 04.2025
Hostess
Aramark Uniform Services
01.2020 - 07.2021
Assistant Manager
Monterey Little Mexioc
06.2019 - 04.2023
Assistant Manager
CASA OLE
10.2014 - 06.2018
High school -
Boys And Girls High School