Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Endrizal

Avon,OH

Summary

Proactive Customer Service employee with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with United Airlines.

Overview

6
6
years of professional experience

Work History

Bartender

P.J. McIntyre's
Cleveland, OH
01.2023 - Current
  • Performed opening and closing duties including restocking supplies.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Server

Condado
Westlake, OH
03.2021 - 10.2022
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Store Manager

Fresh Planet
Avon, Ohio
03.2018 - 03.2021
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee performance and identified performance gaps for corrective action.

Education

Some College (No Degree) - Culinary And Hospitality

Lorain County Community College
Elyria, OH

Skills

  • Anticipating Guest Needs
  • Handling Difficult Customers
  • Engaging Personality
  • Strong Work Ethic
  • Cultural Awareness
  • Public Speaking

Timeline

Bartender

P.J. McIntyre's
01.2023 - Current

Server

Condado
03.2021 - 10.2022

Store Manager

Fresh Planet
03.2018 - 03.2021

Some College (No Degree) - Culinary And Hospitality

Lorain County Community College

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Amanda Endrizal