Amanda Esparza
Dallas,TX
Summary
Hi there! I hope this resume finds you well, and hope to become a potential employee! Generally speaking, I am a hard working, great attitude, motivated, and all around team player. I hope to impress upon you my skills as being a motivated thinker, and my ability to adapt to any enviroment.
Overview
2
2
years of professional experience
Work History
Team Leader
Bent Tree Country Club
05.2023 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements, reporting to supervisor.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with members through positive attitude and attentive response.
- Established open and professional relationships with team members/members of club to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service the Bent Tree way.
Patient Treatment Coordinator
Park Cities Periodontics
12.2021 - 05.2023
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Delivered excellent patient experiences and direct care.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked with patients to schedule tests and procedures.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
Education
Associate of Science - Surgical Technology
Concorde Career College
Dallas, TX04.2025
High School Diploma -
Cedar Hill High School
Cedar Hill, TX06.2016
Skills
- Work Planning
- Team Supervision
- Employee Evaluation
- Cash Handling
- Documentation and Reporting
- Shift Scheduling
- Client Service
- Staff Training
Hobbies
I love to hang out with my newly husband, and my two mini poodles, Teddy and Chloe! I love to go hang out at a coffee shop and work on homework, I am a nerd at heart!
Timeline
Team Leader
Bent Tree Country Club
05.2023 - Current
Patient Treatment Coordinator
Park Cities Periodontics
12.2021 - 05.2023
Associate of Science - Surgical Technology
Concorde Career College
High School Diploma -
Cedar Hill High School
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