Amanda Fabian
BROCKTON,Massachusetts
Summary
Highly motivated individual with a strong determination to gain experience and grow in the working/medical industry. Possess a strong work ethic and team player attitude. Also highly organized and self motivated
Overview
4
4
years of professional experience
Work History
Dietary Aide
Blue Hill Rehabilitation
Stoughton, MA
08.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Reported and documented resident changes in consumption or behaviors.
Crew Member
Dunkin' Donuts
Brockton, MA
09.2021 - 04.2023
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
- Followed all safety and security procedures to reduce risk
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Customer Service Representative
We Care 365
Brockton, MA
02.2020 - 03.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Associate of Science - Diagnostic Medical Sonography
Bunker Hill Community College
Charlestown, MAHigh School Diploma -
Penn Foster Career School
Scranton, PA06.2021
Skills
- Customer Service
- Health Code Compliance
- Time Management
- Clear Communication
- Teamwork and Collaboration
- Fast Learner
Languages
Spanish
Native or Bilingual
Timeline
Dietary Aide
Blue Hill Rehabilitation
08.2023 - Current
Crew Member
Dunkin' Donuts
09.2021 - 04.2023
Customer Service Representative
We Care 365
02.2020 - 03.2021
Associate of Science - Diagnostic Medical Sonography
Bunker Hill Community College
High School Diploma -
Penn Foster Career School