Amanda Falcon
Ortho Sport & Spine
Elmwood Park,IL
20
years of professional experience
Healthcare professional prepared for this role, bringing valuable experience in clinical settings. Known for improving patient care processes and supporting medical staff effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in patient communication and medical procedures.
Work History
Lead Medical Assistant
8 Months- Administered patient vaccinations and immunizations, ensuring compliance with health regulations.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Assisted in patient intake processes, gathering medical histories and vital signs efficiently.
- Coordinated scheduling for appointments and follow-ups, enhancing clinic workflow and patient satisfaction.
- Blood Draw
- Trained new staff on office procedures and best practices to ensure consistency in patient care delivery.
- Implemented process improvements to streamline administrative tasks, reducing wait times for patients.
- Educated patients on health management techniques, promoting preventative care and wellness practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant/Front Desk
1 Year 2 Months- Vitals
- Blood Draw
- Covid testing
- Vaccines
- Faxes
- Billing/Phones
- Drug Screen
- EKGs
- Process labs
Medical Assistant
3 Years- Vitals
- Blood Draw
- Covid testing
- Vaccines
- Faxes
- Billing/Phones
- Drug Screen
- EKGs
- Process labs
Medical Assitant/Registrar
2 Years 3 Months- Blood Draw/Vaccines
- Phones
- Faxes
- Refills
- Patient Vitals
- Patient Scheduling
- Process Labs
- DOT Physicals
- Drug Screen/Breath Alcohol Testing
Medical Assistant
1 Year 10 Months- Patient Vitals
- Blood Draw/Vaccinations
- Phones
- Patient Scheduling
- Faxes/Refills
- Process Labs
Receptionist/Cashier
8 Months- Customer Service
- Answer Phones
- Invoicing
- Filing
- Payments
Cashier
3 Months- Handle Cash
- Customer Service
- Stock shelves
Cashier
4 Months- Customer Service
- Handle cash
Cashier
2 Months- Handle Cash
- Drive-thru
- Runner
- CBB
Cashier/Usher
4 Months- Concession
- Receive tickets from patrons
- Answered phones
- Cleaned theaters
- Cleaned utility rooms
Cashier
1 Year 4 Months- Customer Service
- Handle Cash
- Clean Facility
Education
GED
Skills
Microsoft Word
Internet Explorer
Clerical
Answering phones
HIPAA compliance
Clinical leadership
Insurance verification and billing
Patient education and counseling
Vital signs monitoring
Scheduling and appointment management
Staff oversight
Medical office administration
Phlebotomy expertise
Timeline
Lead Medical Assistant
Ortho Sport & Spine
10.2025 - 06.2026Read More
Medical Assistant/Front Desk
North Suburban Family Medicine
03.2024 - 05.2025Read More
Medical Assistant
Baptist Primary Care
02.2021 - 02.2024Read More
Medical Assitant/Registrar
Carespot Urgent Care
07.2020 - 10.2022Read More
Medical Assistant
Howard Brown Health
04.2018 - 02.2020Read More
Receptionist/Cashier
Wilkins Hyundai and Mazda
08.2016 - 04.2017Read More
Cashier
Deals/Dollar Tree
09.2014 - 12.2014Read More
Cashier
Dunkin Donuts
02.2012 - 06.2012Read More
Cashier
McDonalds
03.2011 - 05.2011Read More
Cashier/Usher
Karasotes Theaters
02.2008 - 06.2008Read More
Cashier
Chuck E Cheese
05.2006 - 09.2007Read More
Lincoln College of Technology
Read More
Triton Community College
Read More
Morton College
GED
Read More