Amanda Farr
Gainesville,GA
Summary
Accomplished Medical Assistant with a proven track record at Women's Healthcare Associates, enhancing patient care through expert management of clinical documentation and direct patient care. Skilled in assisting OB/GYN procedures, maintaining HIPAA compliance, and demonstrating a strong ability to improve operational efficiency. A reliable team player, committed to professionalism and ethics.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Women's Healthcare Associates
Athens, GA
10.2016 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in a clinical environment.
- Obtained and documented fetal heart tones and fundal height measurements.
- Assisted physicians/midwives with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Trained to become proficient in assisting with IUI procedures, followed strict protocols in obtaining specimens, washing, and preparing specimens for insemination. This included being called in on weekends occasionally to assist with IUI procedures.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted in patient recovery care on "in-office" surgery days
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Sales Associate/Commercial Driver
AutoZone
Athens, GA
09.2013 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash/credit transactions efficiently while adhering to company money handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered incoming calls from commercial sales accounts, fulfilled orders and delivered parts in a timely manner.
- Made frequent visits/phone calls to commercial sales account holders informing them of promotional sales, inquiring about product needs and collecting outstanding account balances.
- Ensured proper documentation was completed at pickup and delivery sites, resolving discrepancies as necessary for smooth transactions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Balanced time-sensitive demands of multiple clients by prioritizing task completion based on agreed-upon deadlines.
Sales Associate
Compton's Lamps And Shades
San Antonio, TX
01.2012 - 12.2012
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted clients with creating unique pieces to fit their homes aesthetics
- Completed appropriate paperwork for items that came in for repair and maintained an organized area for the items to remain until completion.
Licensed Master Cosmetologist
Ginger's Hair Studio
Hull, GA
01.2011 - 12.2011
- Enhanced client satisfaction by providing exceptional hair services tailored to individual needs.
- Streamlined appointment scheduling processes, improving overall salon efficiency and reducing wait times for clients.
- Promoted a clean, safe environment by adhering to strict sanitation guidelines throughout all aspects of salon operations.
- Established rapport with walk-in customers by offering a warm welcome and ensuring they feel comfortable during their salon experience, fostering repeat business.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Offered professional cuts and color services to salon customers.
Restaurant Hostess
Cracker Barrel Old Country Store Inc
Athens, GA
01.2010 - 12.2011
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Completed closing duties including, sweeping, mopping, side work, restroom stocking, hostess station cleaning and restocking,
Education
Diploma in Medical Assisting - Medical Assisting
Athens Technical College
Athens, GA12.2016
Diploma in Cosmetology - Cosmetology
Athens Technical College
Athens, GA06.2011
High School Diploma -
Athens Christian School
Athens, GA 05.2009
Skills
- HIPAA Compliance
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Procedure Assistance
- Immunization Administration
- Specimens collection and processing
- Professionalism and Ethics
- OB/GYN procedures
- Reliable team player
References
Hannah Turner
Midwife at Women's Healthcare Associates
(864) 940-2765
Meredith Turner
Midwife at Women's Healthcare Associates
(706)206-7196
Amy Hollis
Office Manager at Women's Healthcare Associates
(706) 369-0019
Timeline
Medical Assistant
Women's Healthcare Associates
10.2016 - 04.2022
Sales Associate/Commercial Driver
AutoZone
09.2013 - 04.2015
Sales Associate
Compton's Lamps And Shades
01.2012 - 12.2012
Licensed Master Cosmetologist
Ginger's Hair Studio
01.2011 - 12.2011
Restaurant Hostess
Cracker Barrel Old Country Store Inc
01.2010 - 12.2011
Diploma in Medical Assisting - Medical Assisting
Athens Technical College
Diploma in Cosmetology - Cosmetology
Athens Technical College
High School Diploma -
Athens Christian School