Amanda Faulkner
Cleveland,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am very dependable, and always early. I am good at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I work extremely well with others and once i learn something I have it.
Overview
11
11
years of professional experience
Work History
Territory Sales Manager
Revenue Streams Solutions
Austin, TX
04.2023 - 10.2023
- Created and managed relationships with key customers in the region.
- Analyzed customer feedback to identify potential opportunities for increasing sales.
- Conducted market research to identify new business opportunities within the territory.
- Developed and implemented sales plans to achieve regional goals.
- Provided technical advice and product training to customers and staff on product features, benefits, and uses.
- Resolved customer complaints promptly by providing accurate information about products or services.
- Presented products and services to prospective customers.
- Educated customers on product features and use to provide optimal service.
- Discovered sales opportunities by showcasing products and services to interested clients.
- Analyzed potential sales opportunities and call plan.
- Stayed current on competitor sales, prices and products.
- Negotiated pricing, terms, and implementation dates.
General Manager
Marshalls Tavern
Conroe, TX
08.2019 - 03.2023
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Weekly schedule and payroll were also included / EOM / DSR and count money every morning. Monthly PO's
- Liquor and beer inventory every Monday, send it to cooperate and put in orders for the week.
- Managed purchasing, sales, marketing , Entertainment and events and made sure we stayed on a budget.
- Handled problematic customers and employees
- Assist lower-level employees and maintain excellent customer service and making sure they were up to company standards
- Credit card disputes Weekly zooms with corporate Interacted well with customers to build connections and nurture relationships
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports /Done weekly Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Trained and guided team members to maintain high productivity and performance metrics
- Trained new employees on proper protocols and customer service standards
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Bartender
Pork's Bar
Cleveland, TX
06.2018 - 06.2019
- Upheld strict regulations for safe alcohol service and food safety
- Kept bar presentable and well-stocked to meet customer needs
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
- Assisted with inventorying beverage stock and bar supplies
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
VFW 4709
Conroe, TX
07.2018 - 05.2019
- Kept bar presentable and well-stocked to meet customer needs
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
Game On Sports Bar & Grill
Conroe, TX
05.2017 - 03.2018
- Kept bar presentable and well-stocked to meet customer needs
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Mixed unique and interesting cocktails for customers, including bar specials
- Assisted with inventorying beverage stock and bar supplies
- Served high customer volumes during special events, nights, and weekends.
Substitute Teacher, K-12
Splendora ISD
Splendora, TX
02.2013 - 06.2017
- Enforced school and class rules to maintain order in classroom
- Maintained day-to-day classroom management and discipline to promote learning initiatives
- Provided instruction for students in core subject areas
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Adapted lesson plans and student activities to meet needs of students with special learning needs
- Supervised lunchroom and recess activities.
Education
Diploma -
Marque Learning Center
01.2012
Skills
- Cross-Functional Team Management
- Employee Scheduling
- Product Analysis
- Market Growth
- Verbal and Written Communication
- Vendor Negotiations
- Project Planning
- Product Costing
- Profit and Loss Accountability
- Labor Cost Controls
- Team Leadership
- Safety Protocols
- Performance Evaluations
- Communication Skills
- Time Management
- Purchasing and Planning
- Budgeting and Cost Control
- Strategic Planning
- Sales Strategies
- Sales Presentations
Additional Information
Wes Rowe (512) 658-5202
Known Wes for about 6 Years. He was the Main tech guy. Worked with him while at Marshalls Tavern and Revenue Stream Solutions.
Conner Jackson (713) 890-2288
We worked together for about 4 months at Revenue Stream Solutions as a team
Beth Dobins (325) 236-4067
Beth was my assistant Manager at Marshalls Tavern for about a year. We both ended up in the sales department, and even though she had moved to Colorado we would sit on the phone for hrs looking for locations for her . We have always worked well together
Joshua Mitchell ( 936) 331-2214
He was one of my employees. He worked for me for about 8 months then I was promoted to sales.
Letter Of Recommendation
- October 23, 2023
RE: Amanda Faulkner
To Whom it May Concern:
We are a high-end, turn-key service company focused on installing and maintaining
technology for bars, restaurants and smaller music venues. From POS systems to stage
& light setups we do it all. We also operate about a dozen bars around Texas.
Though I have never been Amanda’s actual supervisor I have worked with her day in and
day out for more than six years; mostly problem-solving venue technology issues and
helping to guide her as she handled crisis situations.
I have observed that Amanda seems to thrive on encountering and ultimately mastering
new situations. She adapts quickly and improves but is also not afraid to ask for guidance
in unfamiliar territory. She works well with others and is great with our clients.
Amanda’s capabilities go far beyond her work ethic. She is well-rounded, extremely
intelligent, well-spoken and just a pleasure to be around.
Her honesty, integrity and work ethic are far above most people I know.
Amanda will excel at everything she does and has my highest recommendation.
Sincerely,
Wes Rowe
Director of Technology & Support
Songwriters Across Texas, LLC
wes@songwritersacrosstexas.com
512-658-5202
Songwriters Across Texas, L.L.C. PO Box 1628 Round Rock TX 78680 512.614.4220
Timeline
Territory Sales Manager
Revenue Streams Solutions
04.2023 - 10.2023
General Manager
Marshalls Tavern
08.2019 - 03.2023
Bartender
VFW 4709
07.2018 - 05.2019
Bartender
Pork's Bar
06.2018 - 06.2019
Bartender
Game On Sports Bar & Grill
05.2017 - 03.2018
Substitute Teacher, K-12
Splendora ISD
02.2013 - 06.2017
Diploma -
Marque Learning Center
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