Amanda Fenn

Regional Billing Specialist

Miner Ltd.

Dallas, TX

10.2015 - 03.2023

Billed all service jobs prior to month end.
Single handedly billed anywhere from 650k to 1 Million dollars a month.
Ensured that all Customer statements were sent out in a timely manner with current balance information included.
Assisted with the preparation and analysis of month end closing procedures related to accounts receivable.
Managed collection efforts on overdue accounts while maintaining professional relationships with customers.
Participated in training sessions related to new policies and procedures as well as updates on existing ones.
Sent meticulous and accurate bills to collect payment from customers according to company protocol.
Processed and sent invoices, adjustments and credit memos to customers.
Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Worked with team members and leadership to identify and develop process improvements.
Performed data import, scanning or manual keying processes to verify invoice accuracy.
Managed numerous client accounts to track and collect money owed.
Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
Answered customer questions to maintain high satisfaction levels.
Developed strong professional rapport with vendors and clients.
Processed and monitored invoices, payments, and adjustments to ensure timely payment from or Customers.
Provided customer service support by responding promptly to inquiries from Customers regarding their bills.