Summary
Overview
Work History
Education
Skills
Timeline
Generic
AMANDA FERNANDEZ

AMANDA FERNANDEZ

West Covina,Ca

Summary

Personable and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand my skills while facilitating company growth.

Overview

13
13
years of professional experience

Work History

Dispatch Supervisor

United Parcel Service
09.2020 - Current
  • Monitored attendance and productivity for employees by maintaining accurate and updated records.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked changes in the computer system to keep records current and accurate.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Mentored, trained, and managed teams of over 100 employees and offered them insight and direction.

Plant Engineering Admin

United Parcel Service
01.2019 - 09.2020
  • Advised industrial staff and offered technical insight regarding design, construction, and repair work.
  • Drafted compliance, thorough and safety reports to inform management.
  • Checked quality of work regularly through inspections and official assessments.
  • Trained staff to follow team standards and use efficient techniques.
  • Kept the team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Managed team supplies to maintain budgets and meet work demands.
  • Assessed daily workloads, scheduled and planned daily assignments, and oversaw numerous projects.

Loss Prevention Associate

United Parcel Service
05.2016 - 06.2019
  • Protected company assets against theft or damage by conducting frequent building grounds patrols.
  • Completed required shifts logs, and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
  • Investigated disturbances, and used proportional and strategic responses to handle different types of issues.

Cashier Supervisor

Home Depot
10.2012 - 05.2016
  • Handled customers complaints and concerns in a timely, friendly manner.
  • Counted tills for beginning of shifts with start money and balanced and reconciled register at end of shift.
  • Greeted customers and responded to requests for information.
  • Supported front end procedures to keep items well stocked to prevent shrinkage.
  • Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.

Education

Business

Mt. San Antonio College
Walnut, CA

Skills

  • Schedule Checking and Oversight
  • Dispatcher Monitor
  • Mentoring and Training
  • Logistics Activities and Coordination

Timeline

Dispatch Supervisor

United Parcel Service
09.2020 - Current

Plant Engineering Admin

United Parcel Service
01.2019 - 09.2020

Loss Prevention Associate

United Parcel Service
05.2016 - 06.2019

Cashier Supervisor

Home Depot
10.2012 - 05.2016

Business

Mt. San Antonio College

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AMANDA FERNANDEZ