Amanda Fisher
Amazon
Zionsville,IN
1
Certification
18
years of professional experience
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Work History
Fulfillment Center Associate
1 Month- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
Executive Assistant
2 Years- Coordinated executive calendars, meetings, and appointments with precision.
- Managed confidential correspondence, reports, and records for leadership.
- Prepared agendas, minutes, and follow-up actions for staff meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
House Manager
5 Years 10 Months- Maintained safe living environments through effective supervision of facility cleanliness, organization, and supply restocking.
- Supported residents with practical care, fostering order, dignity, and consistent living conditions.
- Resolved household issues quickly, maintaining smooth operations and stable daily structure.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Participated in team meetings and staff training sessions.
- Provided emotional support and companionship to clients.
- Provided assistance with medication management.
- Coordinated appointments with medical professionals.
- Managed day-to-day operation of home to comply with regulations and agency standards.
School Supervisor
1 Year 2 Months- Supervised daily school operations, ensuring consistent classroom routines and student accountability.
- Monitored student behavior, applying corrective interventions aligned with program standards.
- Evaluated academic progress and adjusted support plans for individual learning needs.
- Implemented school policies and procedures to support compliance and safe learning environment.
Direct Care
4 Years 8 Months- Trained new staff members on best practices for direct care, leading to improved team performance.
- Oversaw medication passes and all direct patient care.
- Built strong relationships with clients and their families, fostering trust and open communication for better care outcomes.
- Provided care activities and appropriately sought direction for unusual situations.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Actively participated in staff meetings to share insights from direct care experiences that contributed to improved program outcomes for residents.
Cashier/ Floor Manager/ Customer Service
4 Years 6 Months- Greeted customers and provided efficient front-end service during high-volume checkout periods.
- Processed customer transactions accurately using register, cash, card, and coupon handling procedures.
- Balanced cash drawer and verified payment totals to maintain accurate end-of-shift records.
- Assisted customers with product questions, returns, and store directions at front end.
- Supported cashiers and front-end team by maintaining clean, organized, and compliant checkout stations.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed the cashiers and baggers and was in charge of giving them breaks
Intern
3 Months- Assisted with adolescent outpatient group and group notes
- Observed and participated with adolescent inpatient group
- Completed 600 hours of practical experience in Fall 2012.
Intern
4 Months- Assisted in getting clients' bio history
- Assisted in writing up notes after group
- Spring 2012 completed 90 hours for internship
Education
Master of Arts - Clinical Mental Health Counseling
Bachelors of Science - Rehabilitation Science, Substance Abuse, Psychology
- Major: Rehabilitation Science
- Concentration: Substance Abuse
- Minor: Psychology
- Overall GPA: 3.227 on a 4.0 scale; Major GPA: 3.758 on a 4.0 scale
Skills
Executive Scheduling
Administrative support
Filing and data archiving
Data privacy
Meticulous attention to detail
Strong problem solver
Analytical thinking
Conflict management
Integrity and Accountability
Dependable Team Player
Safety compliance
Confidential
Certification
- Child Abuse and FBI Clearances
- Adult/Child/Infant CPR/AED and First Aid Certified
- Training in: Universal Precautions, Confidentiality, Fire Safety, Child Abuse and Neglect
- Handle With Care Instructor Certification
Timeline
Fulfillment Center Associate
Amazon
09.2026 - CurrentRead More
Executive Assistant
The Refuge Teen Challenge
09.2024 - 09.2026Read More
House Manager
The Refuge Teen Challenge
11.2018 - 09.2024Read More
School Supervisor
Central Indiana Teen Challenge
09.2017 - 11.2018Read More
Direct Care
Central Indiana Teen Challenge
01.2013 - 09.2017Read More
Intern
Pyramid Healthcare Ridgeview
09.2012 - 12.2012Read More
Intern
Turning Point
01.2012 - 05.2012Read More
Cashier/ Floor Manager/ Customer Service
Giant Eagle
07.2008 - 01.2013Read More
Indiana Wesleyan University
Master of Arts from Clinical Mental Health Counseling
Read More
Clarion University of Pennsylvania
Bachelors of Science from Rehabilitation Science, Substance Abuse, Psychology
Read More
Professional Development
- Pennsylvania Rehabilitation Association- Professional Development Institute- 2012
- Ocean City Beach Project- Leadership and discipleship training, June 2010-August 2010
Honors and Awards
Phi Eta Sigma (Freshman Honor Society), Dean’s List, 4 semesters