Amanda Fogle
Green Cove Springs,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Server / Bartender
Ruby Tuesday, Inc.
10.2017 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Pizza Maker
Five Star Pizza, Inc.
10.2016 - 01.2017
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Education
High School Diploma -
Clay High School
Green Cove Springs, FL05.2016
Skills
- Food and Beverage Pairings
- Pos Operation
- Food Sales and Promotion
- Active Listening
- Service Prioritization
- Transactions and Cash Handling
- Banquet Coordination
- High-Volume Dining
- Wine and Liquor Service
- To-Go Order Preparation
Timeline
Server / Bartender
Ruby Tuesday, Inc.
10.2017 - Current
Pizza Maker
Five Star Pizza, Inc.
10.2016 - 01.2017
High School Diploma -
Clay High School