Summary
Overview
Work History
Education
Skills
Timeline
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AMANDA FOX

Hacienda Heights,CA

Summary

Experienced worker who values positivity, customer service and hospitality

Overview

6
6
years of professional experience

Work History

General Manager

Frisco’s Carhop Diner
05.2022 - Current
  • Managed the floor (FOH & BOH), In charge of general hiring and interviews, training, schedules, and payroll
  • Managed a diverse team, fostering a positive work environment and high employee satisfaction
  • Maximized efficiency by ensuring company polices were being implemented, helped create new policies and make checklists
  • Tracked employee attendance, punctuality, and proper uniform requirements addressing repeat problems quickly to prevent long-term habits

Shift Lead

Frisco’s Carhop Diner
04.2020 - 05.2022
  • Managed a shift FOH & BOH ensuring employees were clocking in on time in proper uniform
  • Completed store Temperature Log, Health & Safety Log & opening/closing checklists
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently
  • Trained new employees and delegated daily tasks and responsibilities

Host

Frisco’s Carhop Diner
05.2019 - 04.2020
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
  • Maintained a clean and welcoming atmosphere
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests

Team Member

Del Taco
11.2017 - 05.2019
  • Achieved high customer satisfaction
  • Collaborated with crew members to ensure the delivery of high-quality service
  • Learned all required tasks quickly to maximize performance

Education

Associate Degree In Nursing -

Rio Hondo College
Whittier, CA

High School Diploma -

Los Altos High School
Hacienda Heights, CA
2019

Skills

  • Customer service
  • Quick learner
  • People-oriented
  • Upselling techniques
  • POS systems knowledge
  • Exceptional time management skills
  • Excellent work ethic
  • Strong conflict resolution skills

Timeline

General Manager

Frisco’s Carhop Diner
05.2022 - Current

Shift Lead

Frisco’s Carhop Diner
04.2020 - 05.2022

Host

Frisco’s Carhop Diner
05.2019 - 04.2020

Team Member

Del Taco
11.2017 - 05.2019

Associate Degree In Nursing -

Rio Hondo College

High School Diploma -

Los Altos High School
AMANDA FOX