Dynamic and enthusiastic learner with a passion for knowledge and a strong ability to adapt to diverse environments. Recognized as a polymath and autodidact, consistently seeking opportunities for growth and development. Reliable team player with a client-focused mindset, fostering positive relationships through empathy and support. Authorized to work in the US for any employer, ready to contribute effectively to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Counter Sales Associate
White Cap Construction Supply
El Cajon, CA
10.2025 - 02.2026
Customer Service & Sales: Welcomed customers, understood their requirements, and provided product solutions to drive sales. Assisted in creating new product rentals and returns.
Transaction Processing: Processed cash, check and card payments accurately using a POS system. Reconciled daily till balances to maintain financial integrity within the store.
Order Management: Processed customer orders, managed inventory replenishment, and coordinated with shipping and vendors for timely delivery.
Coaching: Trained new associates on product knowledge and store procedures to improve team performance.
Product Knowledge: Educated customers on product features and benefits to increase sales and build confidence.
Inventory Control & Merchandising: Maintained showroom displays and conducted stock checks. Led initiatives to enhance store layout and merchandising strategies, increasing customer engagement and sales visibility.
Relationship Building: Developed strong relationships with contractors and builders, fostering repeat business opportunities. Resolved customer complaints promptly and professionally, turning negative experiences into positive outcomes.
Time Management: Managed time well, balancing multiple tasks simultaneously while maintaining a high level of efficiency under pressure.
Workflow Coordination: Managed daily office tasks, answering emails, corresponding with vendors, answering calls from clients, scheduling, preparing and filing documents. Managed business licenses and building permits throughout San Diego area.
Data Management: Maintains physical and digital filing systems, database records, and prepares reports/presentations.
Scheduling: Dispatched electricians to jobsites for troubleshooting and active projects
Cost Analysis: Develop detailed cost estimates, including conceptual, definitive, man-hour, and equipment-factored estimates.
Process Improvement: Led initiatives to improve office workflows, reducing operational bottlenecks significantly.
Support: Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Notary Public
San Diego, CA
02.2022 - Current
Lien Specialist
Construction Notice Services, Inc
San Diego, CA
02.2022 - 05.2025
Conducted comprehensive research on construction projects.
Reviewed and finalized lien documents, ensuring accuracy and adherence to regulatory requirements.
Executed document submission processes to ensure compliance with public agency requirements.
Focused on client satisfaction to drive repeat business and loyalty.
Executed tasks efficiently to adhere to established deadlines and support team objectives.
Utilized Adobe Acrobat to create and edit PDF documents. Assisted team members in converting files to PDF format.
Executed payment processing operations to ensure timely transactions.
Utilized effective phone and email communication strategies to foster positive relationships with clients and colleagues.
Designed and implemented process enhancements aimed at optimizing workflow and productivity.
Exhibited professionalism and composure in high-pressure situations.
Office Manager/Sales Associate
White Cap Construction Supply
San Diego, CA
10.2018 - 02.2022
Oversaw financial transactions involving high-volume cash and credit accounts to ensure accuracy and compliance.
Executed daily cash drawer reconciliation to verify cash flow and prevent discrepancies.
Assisted with clerical tasks including filing documents, entering data, scanning materials, and photocopying documents.
Assisted in drafting memos, notices, and general correspondence. Helped maintain clear communication through written documentation. Supported team efforts by organizing and distributing important information.
Cultivated positive client relationships through warm and welcoming interactions.
Managed supply ordering and inventory maintenance within budgetary constraints.
Managed day-to-day office functions, prioritizing cleanliness and organization to enhance operational efficiency.
Oversaw creation and management of purchase orders.
Demonstrated capacity to operate autonomously while collaborating effectively within team environments.
Shift Supervisor
Panera Bread
San Diego, CA
08.2016 - 12.2018
Experience in training development and delivery, motivation and team building/leadership, product marketing and management, negotiation, and mediation.
Successful sales experience in food and retail environment. Implement cost-control measures to ensure operations within company targets. Maximize bottom-line performance through P&L, merchandising, staff management, loss control and inventory management initiatives.
Developed and managed weekly employee schedules to optimize labor cost efficiency.
General Manager
Subway
07.2013 - 08.2016
Assisted in creating positive guest experiences in fast food settings through effective communication and relationship-building. Supported hiring, training, and coaching of team members to enhance service quality.
Oversaw daily, weekly, and monthly inventory management and product ordering to optimize food cost control.
Created and maintained employee schedules to ensure adequate staffing levels.