Angel (Rob'n) Tyler
Redmond,WA
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
10
10
years of professional experience
Work History
Sales Associate
Spirit Halloween LLC
Redmond, WA
09.2025 - 11.2025
- Assisted customers in product selection, enhancing shopping experience through personalized service.
- Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
- Executed inventory management processes, accurately tracking stock levels and product placement.
- Developed promotional displays that increased product visibility and drove seasonal sales initiatives.
- Resolved customer inquiries and complaints effectively, contributing to improved satisfaction rates.
Intake Coordinator
Snokie Point Behavioral Health
Marysville, WA
08.2024 - 01.2025
- Coordinated intake processes for new patients, ensuring accurate documentation and compliance with regulations.
- Streamlined communication between referral sources, clinical staff, and patients to enhance service delivery.
- Implemented electronic health record systems to improve data accuracy and accessibility for team members.
- Managed scheduling of assessments and appointments, optimizing patient flow within the facility.
- Conducted follow-up calls with patients post-intake to ensure ongoing support and satisfaction with services provided.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
Administrator, Server, Bar Tender
The Vessel Taphouse
Lynnwood, WA
01.2022 - 05.2024
- Coordinated staff scheduling to ensure optimal coverage during peak hours.
- Crafted innovative cocktail recipes to enhance customer satisfaction and experience.
- Managed inventory levels to ensure availability of key ingredients and minimize waste.
- Developed and maintained a clean, organized bar environment to promote efficiency and safety.
- Trained new employees on operational procedures and best practices.
- Managed vendor relationships to secure competitive pricing and quality supplies.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Coordinated event logistics, ensuring seamless operations for diverse functions.
- Managed venue schedules, optimizing space utilization for maximum efficiency.
Front Desk Receptionist
Ballard Rehabilitation Center
Seattle, WA
01.2022 - 01.2023
- Conducted thorough screenings and provided a warm welcome to every employee, resident, visitor, and vendor upon building entry.
- Managed multi-line phone system to efficiently redirect incoming calls.
- Facilitated timely delivery of packages and mail, enhancing overall operational efficiency.
- Conducted individualized meetings with behavioral patients to address specific needs and promote recovery.
- Sorted and filed patient information accurately. Assisted in finalizing documentation for patient records. Supported team in maintaining organized patient data.
- Assisted in processing money orders and handling cash transactions. Supported bank runs and managed deposits efficiently. Facilitated accurate record-keeping for financial activities.
- Managed patient scheduling and appointment coordination to optimize front desk operations.
- Facilitated communication between patients and medical staff, enhancing service delivery efficiency.
Eyewear Specialist / receptionist
LensCrafters
Northgate, WA
01.2018 - 06.2022
- Managed multiple call lines to ensure efficient communication and responsiveness.
- Organized and maintained filing systems for efficient document retrieval.
- Updated prescription information to maintain accurate patient records. Assisted in managing medication details to support healthcare team operations.
- Ensured compliance with privacy regulations by systematically recording and safeguarding patient private information.
- Assisted in replacing and fixing glasses for customers. Supported restoration and cleaning of eyewear to enhance clarity. Provided guidance on proper maintenance of glasses.
- Evaluated insurance coverage and benefits to ensure compliance with organizational standards.
- Oversaw operation of point of sales systems to ensure efficient transaction processing.
- Monitored key performance indicators (KPIs) and provided weekly reports to decision-makers every Sunday.
- Monitored inventory of office supplies and maintained accurate order histories. Helped team members access necessary materials efficiently. Supported procurement processes to ensure timely restocking of supplies.
- Assisted in shipping and receiving processes to maintain inventory accuracy. Supported team members in organizing shipments and deliveries. Contributed to efficient warehouse operations through timely handling of incoming and outgoing goods.
- Assisted in opening and closing store operations. Supported daily inventory management tasks. Contributed to maintaining store cleanliness and organization.
- Advised customers on lens options and frame styles to enhance visual comfort.
- Assessed customer needs through detailed consultations, ensuring optimal product selection.
Personal Assistant
Anela's Spirit Crafts
Redmond, WA
10.2024 - Current
- Coordinated daily schedules, ensuring efficient time management for multiple projects.
- Developed and maintained organized filing systems to enhance document retrieval efficiency.
- Assisted in crafting marketing materials, contributing to brand visibility and client engagement.
- Managed inventory of office supplies, optimizing procurement processes to reduce costs.
Receptionist
Bay Psychiatric
Everett, WA
08.2020 - 12.2020
- Managed daily office opening procedures to ensure a prompt start to operations.
- Executed unlocking procedures for each office door to ensure accessibility.
- Managed receipt and organization of all voicemails to ensure timely follow-up.
- Conducted comprehensive sanitation of waiting room bathrooms and office areas to uphold cleanliness standards.
- Managed receipt and organization of all incoming faxes.
- Established new patient files to streamline patient intake processes.
- Facilitated front desk management and resolved patient inquiries promptly to ensure smooth operations.
- Oversaw appointment coordination and upheld meticulous patient record management for optimal healthcare delivery.
- Utilized electronic health record (EHR) systems for accurate patient data management and billing processes.
Assistant Manager
Claire's
Lynnwood, WA
01.2016 - 06.2018
- Executed daily management of point of sales system, facilitating accurate sales tracking and reporting.
- Oversaw the establishment of sales goals and net sales metrics. Led initiatives to analyze key performance indicators, driving improvements in sales performance. Championed data-driven decision-making to align sales strategies with organizational objectives.
- Tracked and recorded occurrences of product theft or damage to support loss prevention efforts.
- Coordinated and arranged floor sets to ensure visual appeal and alignment with brand standards.
- Oversaw store opening and closing procedures to ensure operational efficiency. Managed inventory control processes and enhanced customer service experiences. Implemented best practices for store maintenance and organization.
- Facilitated district-wide communication through regular company calls. Collaborated with teams to address concerns and share updates. Supported initiatives to enhance engagement and information flow.
- Created detailed signage layouts, ensuring clarity and consistency in messaging across various platforms.
- Directed team efforts to achieve sales targets by implementing effective merchandising strategies.
- Mentored staff on inventory management practices, improving stock accuracy and turnover rates.
Education
Associate - English Literature / Photography
Everett Community College
Everett, WA06-2016
High school diploma - Business
Marysville Getchell High School
Marysville, WA06-2016
Skills
- Operating multi-site point of sale systems
- Proficient in Microsoft Office
- Visual content creation
- Strong written communication
- Efficient data entry
- Problem-solving skills
- Teamwork and collaboration
- Customer-focused retail sales
- Experience in managing teams
- Medical language proficiency
- Office administration expertise
Timeline
Sales Associate
Spirit Halloween LLC
09.2025 - 11.2025
Personal Assistant
Anela's Spirit Crafts
10.2024 - Current
Intake Coordinator
Snokie Point Behavioral Health
08.2024 - 01.2025
Administrator, Server, Bar Tender
The Vessel Taphouse
01.2022 - 05.2024
Front Desk Receptionist
Ballard Rehabilitation Center
01.2022 - 01.2023
Receptionist
Bay Psychiatric
08.2020 - 12.2020
Eyewear Specialist / receptionist
LensCrafters
01.2018 - 06.2022
Assistant Manager
Claire's
01.2016 - 06.2018
Associate - English Literature / Photography
Everett Community College
High school diploma - Business
Marysville Getchell High School
Assessments
- Customer Service Fit — Familiar
- September 2020
- Measures the traits that are important for success for customer service roles
- Full results: Familiar
- Work Style: Conscientiousness — Proficient
- Tendency to be well-organized, rule-abiding, and hard-working
- Full results: Proficient
- Work Style: Reliability — Proficient
- August 2020
- Tendency to be dependable and come to work
- Work Motivation — Completed
- Level of motivation and discipline applied toward work
- Full results: Completed
- Attention to Detail — Highly Proficient
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Full results: Highly Proficient
- Verbal Communication — Highly Proficient
- Speaking clearly, correctly, and concisely
- Filing & Organization — Highly Proficient
- Arranging and managing information or materials using a set of rules.
- Active Listening — Completed
- Actively listening and appropriately responding in conversations
- Retail Customer Service — Highly Proficient
- Comprehending and responding to retail customer needs.
- Customer Focus & Orientation — Highly Proficient
- Responding to customer situations with sensitivity
- Medical Receptionist Skills — Highly Proficient
- Managing physician schedules and maintaining accurate patient records
- Accounting Skills: Bookkeeping — Familiar
- Calculating and determining the accuracy of financial data
- Administrative Assistant/Receptionist — Proficient
- Using basic scheduling and organizational skills in an office setting.
- Customer Service — Familiar
- Identifying and resolving common customer issues
- Data Entry: Accuracy — Highly Proficient
- Entering data quickly and accurately
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.