Amanda Garcia Villaman
Summary
Versatile professional experienced in overseeing and coordinating organizational operations across multiple departments. Well-versed in process optimization, performance management, and team coordination. Adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. A motivated, collaborative leader with excellent problem-solving, communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Attendant
Endeavor Airlines
02.2025 - 08.2025
- Delivered exceptional customer service to enhance passenger satisfaction during flights.
- Managed in-flight safety protocols and emergency procedures for passenger security.
- Conducted pre-flight checks to ensure compliance with safety regulations and standards.
- Collaborated with crew members to maintain efficient cabin operations and service delivery.
Cook
Saint Ann’s corner of harm reduction
01.2024 - 11.2024
- Performed daily cleaning duties such as sanitizing surfaces and washing dishes.
- Consistently adhered to safety protocols when handling sharp knives.
- Successfully managed inventory levels by ordering supplies from vendors on time.
- Developed creative ideas for menu specials based on seasonal ingredients.
- Maintained high standards of food quality and presentation.
Night Audit Supervisor
Homewood Suites by Hilton, New York
02.2020 - 05.2023
- Processed payments from guests including credit card transactions and cash payments.
- Generated daily reports on occupancy levels, room availability, guest satisfaction surveys.
- Maintained up-to-date knowledge of hotel services, rates, discounts, packages to provide customers with accurate information when requested.
- Reviewed incident reports from previous shifts and took appropriate action as needed.
Associate Banker
Chase Bank, New York
05.2018 - 11.2020
- Greeted and interfaced with customers to complete daily banking transactions
- Performed and executed monetary transactions such as deposit, payments, and withdrawals
- Referred clients to business partners based on their financial needs in order to deepen relationships
- Balanced currency coin, and checks, and calculated end-of-shift transaction daily.
Sales Associate
GNC, New York
08.2015 - 09.2018
- Maintained knowledge of current sales and promotion
- Performed register store open/close functions and bank deposits
- Prepared sales slips and sales contracts
- Helped customers with questions, problems, and complaints in person and via telephone
- Prepared merchandise for distribution and placement across the sales floor.
Education
Wings Academy High School
08.2014
Skills
- Microsoft Word
- Excel
- PowerPoint
- Validating supplies
- Operating forklifts
- Materials Handling
- Import/export requirements knowledge
- Updating logs
- Shipment coordinating
LANGUAGES
Spanish Fluent
Certification
Medical Assistant
Timeline
Flight Attendant
Endeavor Airlines
02.2025 - 08.2025
Cook
Saint Ann’s corner of harm reduction
01.2024 - 11.2024
Night Audit Supervisor
Homewood Suites by Hilton, New York
02.2020 - 05.2023
Associate Banker
Chase Bank, New York
05.2018 - 11.2020
Sales Associate
GNC, New York
08.2015 - 09.2018
Wings Academy High School