Amanda Garino
Diamondhead
Summary
Highly organized and detail-oriented Administrative Professional with experience supporting senior leadership, program managers, and large teams within Department of Defense and government contractor environments. Proven expertise in executive calendar management, correspondence preparation, document control, data management, travel coordination, onboarding, security compliance, and meeting facilitation. Skilled in maintaining high-integrity databases, managing classified and sensitive information, and ensuring compliance with organizational policies and security protocols. Proficient in Microsoft Office Suite, Defense Travel System (DTS), APACS, DISS, ERP, Microsoft Teams, and document management systems. Recognized for exceptional organizational skills, accuracy, discretion, and the ability to manage multiple priorities while supporting mission-critical operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
Goodwill Industries of South Mississippi
Biloxi, MS
11.2025 - Current
- Provide administrative support to the CEO, COO, Directors of Operations, Retail and Human Resources, streamlining executive tasks and coordination.
- Manages the front desk activities; greets visitors and callers, handles their inquiries, and directs them to the appropriate persons according to their needs.
- Receiving, sorting and routing mail and deliveries.
- Responds tactfully, positively, and promptly to inquiries and problems within the scope of established authority.
- Handles customer complaints.
- Handles confidential information with an extremely high level of discretion.
- Works with Goodwill Industries South Mississippi’s hiring managers, Operational Leaders, and HR Generalist to identify employment needs and to coordinate the proper documentation of open positions including confirmation of current job descriptions and authorized personnel request forms.
- Manages recruitment tasks, including creating and posting job requisitions using ADP’s talent platform.
- Conducts screening and selection actions from beginning to end. This includes but is not limited to screening and interviewing candidates for open positions and referring the most qualified internal and/or external candidates for interview. Keeps candidates updated on the hiring situation. Communicates job offer to non-exempt selected candidates as well as supporting the communication to our leadership candidates.
- Performs all appropriate pre-employment screens, coordinates the drug screening, MVRs when applicable, education checks when applicable and background check processes. Supports the preparation of all documentation related to the hiring process for all hourly positions.
- Manage spreadsheets for new hires and active employees for Retail and Contracts.
- Manages the filing and the up-keep of employment applications and printing of Goodwill badges.
- Oversees the scheduling and facilitation of In-Store Hiring Events.
- Participates in job extravaganza events to engage with potential candidates and promote company opportunities.
- Prepare and process Change of Status (COS) Forms, Terminations, and Promotions.
Executive Administrative Assistant Advanced
Yorktown Systems Group - Missile Defense Agency
Dahlgren, VA - Naval Surface Warfare Center
11.2023 - 05.2025
- Provided comprehensive administrative support to program leadership, ensuring efficient program operations and contributing to accurate data collection and reporting.
- Managed and maintained a centralized document repository, implementing version control protocols to ensure the accuracy and accessibility of critical business documentation, reducing the risk of outdated or conflicting information.
- Managed complex program calendars, proactively resolving scheduling conflicts and coordinating meetings with internal and external stakeholders to facilitate effective communication and information sharing.
- Populated and maintained databases with high data integrity, verifying data accuracy to support reliable configuration management processes.
- Proactively identified and corrected data inconsistencies, reducing potential system errors.
- Maintained centralized document repositories with strict version control, ensuring data integrity and compliance.
- Maintained a meticulous Excel spreadsheet tracking program leadership's travel and leave schedules, ensuring accurate data entry and availability for program planning and resource allocation decisions.
- Coordinated with IT/help desk teams to escalate unresolved technical issues and ensure timely resolution.
- Demonstrated commitment to continuous learning by completing cloud LMS training, acquiring knowledge relevant to modern IT infrastructure and potential configuration data management practices.
- Provided administrative support to Product Managers and Deputy Program Managers, assisting with documentation, data management, and communication.
- Managed the secure handling of classified meeting materials, ensuring compliance with security protocols and maintaining accurate records.
- Managed the scheduling of conference rooms within Special Access Program (SAP) spaces, ensuring availability and security protocols were adhered to for meetings.
- Print and prepare PM and Deputy PM Daily Action Agenda's/RAH Binders.
Secretary II
Tatitlek Technologies, Inc.
Dahlgren, VA - Naval Surface Warfare Center
06.2020 - 10.2023
- Provided comprehensive administrative support to B61 and B63 Branch Heads and 70+ personnel, including calendar management, meeting coordination, receptionist duties, and message handling.
- Drafted, proofread, and edited official correspondence in accordance with Department of the Navy Correspondence Manual, ensuring accuracy in grammar, formatting, and compliance prior to leadership signature.
- Utilized Defense Information System for Security (DISS) to process and manage visit requests with external commands.
- Managed civilian personnel timekeeping in ERP, including timecard entry, generating Missing Time Reports, identifying pending approvals, processing corrections, and creating training requests and shipping documentation.
- Supported personnel with Navy systems such as Defense Travel System (DTS), Aircraft and Personnel Automated Clearance System (APACS), Locator, and Foreign Clearance Guide.
- Processed a wide range of administrative documentation including property passes, leave requests, vehicle requests, media destruction forms, and conference requests.
- Coordinated conference rooms and Microsoft Teams meetings; arranged audio/visual support and provided in-meeting administrative assistance as required.
- Compiled and distributed weekly executive highlights reports for the B61 Branch.
- Served as Acting Secretary for B62, B64, and B60 Division during staff absences; assisted in training newly assigned Branch Secretaries.
- Facilitated onboarding processes by submitting SAAR-N forms, completing onboarding checklists, processing badge encoding requests, and supporting additional onboarding requirements.
- Tracked and responded to routine and non-routine taskers including data calls, roster updates, overtime/comp-time reporting, and mandatory training compliance tracking.
- Maintained organized tracking systems using Microsoft Excel and Word for muster reports, emergency contacts, training requirements, and branch personnel data.
- Ensured compliance with administrative policies, procedures, and regulatory requirements at the Division and Department levels.
Secretary I
Tatitlek Federal Services, Inc.
Dahlgren, VA - Naval Surface Warfare Center
04.2020 - 06.2020
- Provided comprehensive administrative support to B61 and B63 Branch Heads and 70+ personnel, including calendar management, meeting coordination, receptionist duties, and message handling.
- Drafted, proofread, and edited official correspondence in accordance with Department of the Navy Correspondence Manual, ensuring accuracy in grammar, formatting, and compliance prior to leadership signature.
- Utilized Defense Information System for Security (DISS) to process and manage visit requests with external commands.
- Managed civilian personnel timekeeping in ERP, including timecard entry, generating Missing Time Reports, identifying pending approvals, processing corrections, and creating training requests and shipping documentation.
- Supported personnel with Navy systems such as Defense Travel System (DTS), Aircraft and Personnel Automated Clearance System (APACS), Locator, and Foreign Clearance Guide.
- Processed a wide range of administrative documentation including property passes, leave requests, vehicle requests, media destruction forms, and conference requests.
- Coordinated conference rooms and Microsoft Teams meetings; arranged audio/visual support and provided in-meeting administrative assistance as required.
- Compiled and distributed weekly executive highlights reports for the B61 Branch.
- Served as Acting Secretary for B62, B64, and B60 Division during staff absences; assisted in training newly assigned Branch Secretaries.
- Facilitated onboarding processes by submitting SAAR-N forms, completing onboarding checklists, processing badge encoding requests, and supporting additional onboarding requirements.
- Tracked and responded to routine and non-routine taskers including data calls, roster updates, overtime/comp-time reporting, and mandatory training compliance tracking.
- Maintained organized tracking systems using Microsoft Excel and Word for muster reports, emergency contacts, training requirements, and branch personnel data.
- Ensured compliance with administrative policies, procedures, and regulatory requirements at the Division and Department levels.
Office Manager/Customer Service
All Glass, LLC
Fredericksburg, VA
01.2018 - 01.2020
- Schedule estimates and installations
- Payment processing for down payments and invoices
- Process quotes and purchase orders through manufacturers
- Answer incoming and make outgoing calls to customers, and manufacturers
- File daily paperwork from estimates and invoices
- Write up deposit tickets as needed
- Open and close office daily
- Main customer contact
- Accept deliveries from drivers and check mail daily
Education
High School Diploma - General Studies
King George High School
King George, VA01-2003
Skills
- Recordkeeping
- Employee relations
- Operating Systems: Windows 10/11
- DoD Systems: DTS, APACS, DISS, ERP, Foreign Clearance Guide
- Ticketing & Support: End-user troubleshooting, help desk coordination, account support
- Other: Data entry accuracy, documentation control, onboarding/offboarding processes
- Maintains confidentiality
- Microsoft office and docusign
- Applications: Microsoft Office 365, Microsoft Teams, SharePoint
- Access Management: SAAR-N, distribution lists, portal access provisioning
- Security: Active Secret Clearance, SAP environment support, classified material handling
Timeline
Human Resources Coordinator
Goodwill Industries of South Mississippi
11.2025 - Current
Executive Administrative Assistant Advanced
Yorktown Systems Group - Missile Defense Agency
11.2023 - 05.2025
Secretary II
Tatitlek Technologies, Inc.
06.2020 - 10.2023
Secretary I
Tatitlek Federal Services, Inc.
04.2020 - 06.2020
Office Manager/Customer Service
All Glass, LLC
01.2018 - 01.2020
High School Diploma - General Studies
King George High School