Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Gates

Gillette,WY

Summary

Attentive Police Dispatcher bringing 1 year of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community. Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Meticulously organized Parts Salesman with comprehensive knowledge of thousands of powersports parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Dedicated Photographer exhibiting true love for craft, art and science of photography process. Seasoned professional at using camera lenses, controls and composition to capture stunning results. Consistently enhancing creative insight through projects and professional workshops.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Police Dispatcher

Sumter Police Department
02.2023 - 06.2024
  • Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
  • Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
  • Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
  • Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.

Parts Specialist

Redline Powersports
08.2021 - 02.2023
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Photographer

Amanda Gates Photography
02.2016 - 08.2021
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.

Education

Associate of Arts - Photography

Academy of Art University
San Francisco, CA
05.2020

High School Diploma -

Elmore County High School
Eclectic, AL
05.2006

Skills

  • Public Safety Awareness
  • Data Entry
  • Incident Prioritization
  • Information Gathering
  • Multi-line phone system
  • Dependable and Responsible
  • Active Listening
  • Decision-Making
  • NCIC Database
  • Photo editing
  • Adobe Photoshop
  • Video Editing
  • Digital Photography
  • Social Media
  • Project Management
  • Advanced Camera Skills
  • Social Media Promotion
  • Client Communication
  • Social Media Marketing
  • Warehouse Operations
  • Technical knowledge
  • Shipping and receiving
  • Returns processing
  • Customer Service
  • Verbal and written communication
  • Problem-solving skills

Certification

  • PST - Public Safety Telecommunicator

Timeline

Police Dispatcher

Sumter Police Department
02.2023 - 06.2024

Parts Specialist

Redline Powersports
08.2021 - 02.2023

Photographer

Amanda Gates Photography
02.2016 - 08.2021

Associate of Arts - Photography

Academy of Art University

High School Diploma -

Elmore County High School
  • PST - Public Safety Telecommunicator
Amanda Gates