Amanda Gault
Killeen,TX
Summary
Dynamic and detail-oriented Secretary at Carl R. Darnall Army Medical Center, adept at enhancing office efficiency through exceptional organization and communication skills. Successfully managed executive calendars and coordinated travel arrangements, contributing to a positive work environment and improved team morale. Proficient in document preparation and customer service, ensuring seamless operations.
Overview
5
5
years of professional experience
Work History
Secretary
Carl R. Darnall Army Medical Center
Fort Hood, TX
10.2016 - 12.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
Education
College Preparatory
Hartville High School
Hartville, MO05.1996
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Calendar management
- Schedule management
- Supply restocking
- Supply ordering
- Mail distribution
- Appointment coordination
- Minute taking
Meeting coordination
Timeline
Secretary
Carl R. Darnall Army Medical Center
10.2016 - 12.2021
College Preparatory
Hartville High School