Amanda Giewald
Chicago,IL
Summary
For the past ten years I have worked in the aesthetics industry as a hairstylist, salon manager, and now as an esthetician.
I am a results driven esthetician and am truly passionate about helping others with their skin concerns. I provide quality skin care services while educating patients on sustainable home care routine.
I want to expand my career in the medical setting to perform advanced services such as laser treatments, skin rejuvenation treatments, and deep chemical peels to name a few. I am also excited about the opportunity to work closely with physicians and expand my knowledge in skin.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Esthetician
Face Foundrie
Chicago, IL
02.2022 - Current
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality including products and treatments that they would benefit from.
- Exceptional customer experience
- Recommended retail products for at-home use
- Performed over 50 facials per week including hydrafacial, dermaplanning, microcurrent, LED light therapy, cryotherapy and PCA chemical peels
- Stocked treatment rooms with proper supplies
- Educated patients on treatment options
- Discussed and educated clients on procedures and treatment options.
- Advised clients on proper home-care regimens
- Performed lash and brow treatments such as brow lamination, lash lift/tints, brow tinting and facial waxing
- Follow up emails/calls with clients.
- Performing waxing services on clients including eyebrows, lip, chin, and full face.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
Server
1885 Bar and Grill
Chattanooga, Tennessee
09.2020 - 08.2022
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Upsold profit items such as appetizers and mixed drinks to enhance sales numbers
- Delivered orders in timely manner and corrected all issues to ensure guest satisfaction
- Prepared beverages and filled food orders for customers
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Checked identification to enforce age requirement for alcoholic beverage.
Server
The Daily Ration
Chattanooga, Tennessee
03.2018 - 10.2020
- Prepared beverages and filled food orders for customers
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
- Checked identification to enforce age requirement for alcoholic beverages
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Upsold profit items such as appetizers and mixed drinks to enhance sales numbers
- Delivered orders in timely manner and corrected all issues to ensure guest satisfaction.
Hairstylist and Assistant Manager
Blowout Junkie Salon
Chicago, Illinois
06.2014 - 06.2017
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Kept work areas, tools and equipment clean and properly sanitized
- Educated clients about products and self-maintenance for healthy hair based on needs
- Cleaned and maintained entire salon- including wash stations and product shelves
- Booked daily customer appointments
- Processed payments by entering sales in register
- Resolved guest complaints in timely, efficient manner
- Escorted guests to and from treatment rooms
- Sold and promoted hair care products and cosmetics, helping increase salon revenues
- Completed wet styling, thermal styling, permanent waving and hair relaxing services
- Sanitized and organized station and tools
- Suggested treatments and styles to suit customers' appearance and desired look
- Counted and documented opening and closing cash amounts daily
- Completed safety training and certifications
- Created memorable customer experiences by including special services such as head and neck massages during appointments
- Shampooed, conditioned and rinsed guests’ hair using salon-exclusive products while educating clients on product benefits to increase sales
- Evaluated employee performance quarterly and annual reviews.
Cutting Director Personal Assistant
Studio 110 Salon
Chicago, Illinois
09.2012 - 06.2014
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
- Created memorable customer experiences by including special services such as head and neck massages during appointments
- Sanitized and organized station and tools
- Shampooed, conditioned and rinsed guests’ hair using salon-exclusive products while educating clients on product benefits to increase sales
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
- Applied toners on clients hair the achieve desired color
- Prepped, blow dry clients hair
- Prepped hair extensions for application.
Education
Esthetics -
Chattanooga College
Cosmetology -
Cosmetology And Spa Institute
General Pre-nursing -
Malcolm X College
True U Education
ChicagoSkills
- Cash handling
- Product knowledge
- Staff management
- Key holder
- Strong leader
- Inventory control
- IL Licensed Cosmetologist
- IL Licensed Esthetician specializing in custom facials
- Advanced massage techniques
- Hair styling
- Customer consultation
- Communication skills
- Creative decision making
- Time management/scheduling
- Quick learner
- Responsible
- Retail Sales
- Sanitization
- Customer Consultation
- Client Intakes
Certification
- Illinois Cosmetology license, 2011
- Illinois Esthetics license, 2022
- Microneedling, Chemical Peel & Dermaplanning certifications, 2021
- Laser Certification, 2023
Timeline
Esthetician
Face Foundrie
02.2022 - Current
Server
1885 Bar and Grill
09.2020 - 08.2022
Server
The Daily Ration
03.2018 - 10.2020
Hairstylist and Assistant Manager
Blowout Junkie Salon
06.2014 - 06.2017
Cutting Director Personal Assistant
Studio 110 Salon
09.2012 - 06.2014
Esthetics -
Chattanooga College
Cosmetology -
Cosmetology And Spa Institute
General Pre-nursing -
Malcolm X College
True U Education
- Illinois Cosmetology license, 2011
- Illinois Esthetics license, 2022
- Microneedling, Chemical Peel & Dermaplanning certifications, 2021
- Laser Certification, 2023
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