Amanda Gomez
Tucson,AZ
Summary
Working with individuals and groups to perform task in a timely manner. Aiding in the support of individuals during troubling times in life through compassion, empathy, active listening and obtainable goal setting.
Overview
20
20
years of professional experience
Work History
Customer Service Cashier,Processing
Rainbow Shops
Tucson, AZ
08.2023 - Current
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Mentor, At-Risk Youth, Foster Parenting
Gateway Youth and Family Services
Grand Junction, CO
08.2004 - 09.2012
- Provided foster care services to children in need of a safe and nurturing environment.
- Provided emotional support for all individuals involved in the fostering process.
- Supported families through providing resources or referrals to appropriate agencies or programs.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
- Developed individualized treatment plans for each child based on their needs and goals.
- Created daily schedules that incorporated educational, recreational, and therapeutic activities.
- Promptly served food and drinks to children in a timely manner.
President of Parents Committee
Rocky Mountain Head Start
Grand Junction, CO
08.2003 - 06.2005
- Established and enforced fundraising goals, strategies and disbursements.
- Coordinated large-scale events to engage with donors and provide presentations regarding fundraising initiatives.
- Coordinated volunteers for special events to maximize efficiency and achieve desired outcomes.
- Attended facilitator status meetings to participate and offer insights into quarterly and annual strategic planning sessions.
- Prepared thank you letters for all contributors in a timely manner.
- Worked closely with senior leadership to establish funding objectives and devise workable development plans.
Education
Music,Art, And Dance
Boston City Lights of Performing Arts
Boston, MA08-2018
GED -
Grand Junction High School
Grand Junction, CO07-1999
Some College (No Degree) - Early Childhood Education, Creative Arts Therapist
Bunker Hill Community College
Charlestown, MASkills
- Guest Services
- Check Processing
- Customer Service
- Payment Collection
- Cash Handling
- Team Orientated Work Performance
- Fundraising Events
- Event Planning
- Business Networking
- Volunteer Coordination
- Administrative Oversight
- Recruitment
- Service Planning
- Case Management
- Family Support
- Parent-Child Conflict Specialist
- Experience With At-Risk Youth
- Parental and Guardian Assistance
Affiliations
- Active chairperson for Oxford House Sober Living Housing Service Committe
Timeline
Customer Service Cashier,Processing
Rainbow Shops
08.2023 - Current
Mentor, At-Risk Youth, Foster Parenting
Gateway Youth and Family Services
08.2004 - 09.2012
President of Parents Committee
Rocky Mountain Head Start
08.2003 - 06.2005
Music,Art, And Dance
Boston City Lights of Performing Arts
GED -
Grand Junction High School
Some College (No Degree) - Early Childhood Education, Creative Arts Therapist
Bunker Hill Community College