Hard-working Lead with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Manager on Duty
Jo, Ann Fabric and Craft Stores
10.2022 - Current
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Trained employees in essential job functions.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Helped create and maintain successful work schedules for each team member to maintain deadlines and fully staff shifts.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier/Customer Service
Party City Corporation
09.2022 - 11.2022
Collected payments and provided accurate change
Worked closely with front-end staff to assist customers
Preserved appearance of store by arranging and replenishing displays and merchandise racks
Processed refunds for worn, damaged and broken merchandise
Answered customer questions and provided store information.
Scare Actor
Six Flags, Inc
09.2018 - 11.2019
Delivered exceptional service by engaging with guests and evoking theme of assigned area
Controlled crowd to maintain enjoyable and organized event experience.
Education
Psychology
East Los Angeles College
Alhambra, CA
2024
Skills
Employee engagement
Sales and marketing
Project management
Organizational skills
Time management
Team leadership
Adaptability and flexibility
Effective communication
Problem-solving abilities
Timeline
Manager on Duty
Jo, Ann Fabric and Craft Stores
10.2022 - Current
Cashier/Customer Service
Party City Corporation
09.2022 - 11.2022
Scare Actor
Six Flags, Inc
09.2018 - 11.2019
Psychology
East Los Angeles College
Similar Profiles
Cade JanuszewskiCade Januszewski
Cashier at Jo-Ann Fabric and Craft StoresCashier at Jo-Ann Fabric and Craft Stores