Amanda Gonzales
Cuero,Texas
Summary
Efficient administrative assistant recognized for exceptional organizational skills and ability to juggle multiple responsibilities. Demonstrated experience working alongside public services and law enforcement agencies to streamline processes. Professionalism consistently maintained in all work environments.
Overview
27
27
years of professional experience
Work History
Switchboard Operator/Patient Access Rep
Cuero Regional Hospital
04.2023 - Current
- Maintain confidentiality
- Primary Greeter for all guest and employees in the hospital
- Multi-line phone operator
- Pager for facility in case of disaster, fire and/or drills
- Monitor front door and facility cameras
- Assist other departments within hospital as needed
- Collect money for payments
- Knowledge of Meditech Expanse
Library Admin Assistant
Windham School District
08.2021 - 02.2025
- Maintain confidentiality
- Resource consultant and material specialist
- Maintain collection balance
- Purchase library books, periodical and materials
- Conduct library inventory
- Follow Library procedures and regulations
- Supervise and train (Inmate) student library clerks
- Prepare, maintain and report records on circulation, inventory, newspapers and magazines
- Travel as required and attend required meeting concerning the library or school district
- Prepare and submit monthly and annual reports
Wardens Admin Assistant
Texas Department of Criminal Justice
03.2019 - 07.2021
- Maintain confidentiality
- Prepare, edit and distribute correspondence
- Coordinate meetings
- Prepare travel arrangements and related paperwork
- Take information for Family Liaison Inquires
- Answer and family member questions
- Submit daily and monthly reports to Regional Office
- Deposits
- Submit employee time
- Retention
- Monthly Fleet Audits
- Submit requisition request
- Maintain files and records
DLD Customer Service Rep
Texas Department of Public Safety
06.2016 - 09.2018
- Maintain confidentiality
- Verifying all legal documentation for applicants applying for a driver license or identification card
- Working with the public
- Processing established applicants
- Perform basic check for physical driving capabilities of applicant
- Administer Driving Exam
- Inspect motor vehicles for safety prior to driving exam
- Verify Insurance and Registration prior to driving exam
- Monthly Reports
- Collect fees and prepare receipts
- Reconciliation of fees collected
Communications
DeWitt County Sheriff's Office
10.2014 - 06.2016
- Maintain Confidentiality
- Running Driver License or Identification numbers for Warrants
- Answering phones
- Filing
- Working with the public
- Criminal Trespass entries
- Entering Class C warrants into local system
- Monthly reports
- Assisting Sheriff's Admin Asst
Clerk II
Texas Department of Criminal Justice
03.2013 - 10.2014
- Maintain Confidentiality
- Tracking procedures of Inmates (departing and arriving to facility)
- Submitting reports to Huntsville
- Properly assigning inmates to housing and jobs
- Assist security to insure proper daily count
- Enter data into courtroom records
- Printing rosters
- Ensure accuracy to courtroom board display
Agent
Keller Williams Realty
01.2011 - 03.2013
- Assisting clients with purchasing and selling homes
- Assisted other agents with contract paperwork
- Submitting contacts to Title company
- Attended all client closings on home purchases or sells
- Worked with varies lenders
Sheriff's Executive Assistant
DeWitt County Sheriff's Office
10.1998 - 12.2011
- Maintain Confidentiality
- Assisted the Sheriff, Chief Deputy, and other divisions of the Sheriff's Office with office needs
- Registered Sex Offenders
- Deposits
- Monthly reports
- Processed bonds
- Entered civil citations into local system
- Ordering of supplies
- Opening and dispersing mail
- Maintained all files for all employees
- Registered employees for varies training and conferences
- Prepared all paperwork for travel
- Issued grand jury summons
Education
High School Diploma -
Yorktown High School
Yorktown, TX05.1994
Skills
- Professional telephone etiquette
- Organizational effectiveness
- Travel coordination
- Administrative proficiency
- Self-sufficiency
- Mentorship and coaching
Additional Education
- Microsoft Excel
- QuickBooks
- Attended varies training, seminars and conferences during my 20 plus years as an administrative assistant.
Timeline
Switchboard Operator/Patient Access Rep
Cuero Regional Hospital
04.2023 - Current
Library Admin Assistant
Windham School District
08.2021 - 02.2025
Wardens Admin Assistant
Texas Department of Criminal Justice
03.2019 - 07.2021
DLD Customer Service Rep
Texas Department of Public Safety
06.2016 - 09.2018
Communications
DeWitt County Sheriff's Office
10.2014 - 06.2016
Clerk II
Texas Department of Criminal Justice
03.2013 - 10.2014
Agent
Keller Williams Realty
01.2011 - 03.2013
Sheriff's Executive Assistant
DeWitt County Sheriff's Office
10.1998 - 12.2011
High School Diploma -
Yorktown High School