AMANDA GONZALEZ
Brooklyn,NY
Summary
My Objective is to attain a challenging role at a prominent organization where I can enhance my proficiency, knowledge, and skills. Additionally, I seek a career opportunity that enables me to apply my training and expertise to significantly contribute to the company success.
Bilingual (English and Spanish) and adept at juggling multiple tasks with minimal supervision. In-dept knowledge of medical policies and regulations. Dedicated to ensuring informed patient care and confidentiality. Proficient in HHA Exchange systems and knowledgeable about Salesforce systems. Experienced user of EClinicalWorks System, with over 3 years of experience.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
True Care Home Care
05.2020 - Current
- Responsible for Monitoring and Maintaining departmental efficiency, performing performance review and developing methods to enhance productivity, such as data analysis and customer service improvements.
Substitute Paraprofessional
NYC DEPARTMENT OF EDUCATION
02.2020 - 06.2021
- Assisting licensed teachers with classwork and student administration
- Prepare lesson plans and provide teaching support
- Record student attendance
- Organize Individualized Education Programs and review with parents/guardians
- Ensure that students achieve educational milestones.
Office Manager/bookkeeper
MAJOR WORLD CHEVROLET SERVICE
04.2015 - 01.2020
- Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services
- Supervised team of 5+ clerical staff to ensure workflow is well-prepared and ran smoothly
- Managed invoices from vendors to assist the accounting department.
Education
Bachelor's degree in HEALTH CARE ADMINISTRATION AND PSYCHOLOGY -
UNIVERISTY OF ARIZONA GLOBAL CAMPUS
01.2024
Skills
- Ability to multitask and prioritize workload with little or no supervision
- Certified user of HHA Exchange systems
- Offers dedication to informed patient care and confidentiality
- Over 3 years of experience in using EClinicalWorks System
- Extensive Knowledge of Salesforce systems
- Fluent in both English and Spanish
- Strong knowledge of medical regulations and policies
- Customer service
- Supervising experience
- Microsoft Word
- Microsoft Excel
- Computer skills
- Long term care
- Healthcare management
- Leadership
- HIPAA
- Medical records
- EMR systems
- Medical terminology
Timeline
Operations Supervisor
True Care Home Care
05.2020 - Current
Substitute Paraprofessional
NYC DEPARTMENT OF EDUCATION
02.2020 - 06.2021
Office Manager/bookkeeper
MAJOR WORLD CHEVROLET SERVICE
04.2015 - 01.2020
Bachelor's degree in HEALTH CARE ADMINISTRATION AND PSYCHOLOGY -
UNIVERISTY OF ARIZONA GLOBAL CAMPUS