Amanda Grabill
Clinton,IN
Summary
Dynamic Indirect Loan Officer with proven expertise at First Financial Bank in credit analysis and regulatory compliance. Recognized for enhancing loan processing efficiency and delivering exceptional customer service. A reliable team player with strong problem-solving abilities, adept at managing multiple loan applications while maintaining high-quality standards.
Overview
10
10
years of professional experience
Work History
Indirect Loan Officer
First Financial Bank
06.2021 - Current
- Processed indirect loan applications, ensuring compliance with regulatory standards and internal policies.
- Evaluated creditworthiness of applicants through thorough analysis of financial documents and credit reports.
- Collaborated with dealership partners to streamline loan origination processes and enhance customer experiences.
- Maintained detailed records of loan transactions in CRM system for accurate tracking and reporting.
- Assisted customers in understanding loan products, terms, and conditions to facilitate informed decision-making.
- Processed loan applications and monitored progress from start to finish.
Semior Loan Processo
Fist Financial Bamk
11.2015 - 05.2021
- Assisted in gathering and verifying loan application documents for accuracy and completeness.
- Supported processing of loan applications using automated systems and software tools.
- Collaborated with team members to ensure timely communication with applicants and stakeholders.
- Learned to interpret credit reports and assist in assessing borrower qualifications.
- Maintained organized records of loan files for easy access and audit readiness.
- Developed skills in identifying discrepancies in documentation and resolving issues promptly.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
- Provided exceptional customer service by addressing borrower concerns and resolving issues in a timely manner.
- Handled any conditions sent from underwriting departments.
- Utilized loan origination software to process and track loan applications.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Facilitated successful loan closings by coordinating with underwriters, title companies, and attorneys throughout the process.
- Streamlined workflow processes for increased productivity within the team while maintaining high quality output.
- Enhanced team collaboration by sharing best practices and providing constructive feedback on colleagues'' work.
Sales Floor Associate
Walmart
09.2015 - 05.2021
- Assisted customers with product inquiries, providing knowledgeable recommendations to enhance shopping experience.
- Maintained organized merchandise displays, ensuring products were easily accessible and visually appealing.
- Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to restock shelves promptly, minimizing product shortages during peak hours.
- Trained new associates on store policies and customer service protocols to ensure seamless onboarding experience.
- Resolved customer complaints professionally, enhancing satisfaction through effective communication and problem-solving skills.
Education
High School Diploma - General Studies
South Vermillion High School
Clinton, IN05.2000
Skills
- Goal oriented
- Adaptive learning
- Documentation review
- Loan underwriting
- Credit analysis
- Team player
- Financial acumen
- Customer service-focused
- Loan servicing
- Document analysis
- Loan origination
- Loans
- Regulatory compliance
- Excellent time management
- Loan application management
- Reliable
- Excellent communicator
- Loan product promotion
- Problem-solving
- Time management
- Leadership skills
- Problem-solving abilities
- Multitasking
- Reliability
Timeline
Indirect Loan Officer
First Financial Bank
06.2021 - Current
Semior Loan Processo
Fist Financial Bamk
11.2015 - 05.2021
Sales Floor Associate
Walmart
09.2015 - 05.2021
High School Diploma - General Studies
South Vermillion High School
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