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Dynamic healthcare professional with extensive experience at Children's Hospital of Wisconsin, excelling in patient registration and electronic health records management. Proven track record in enhancing service quality through effective staff training and problem-solving. Recognized for leadership abilities and commitment to regulatory compliance, ensuring optimal patient throughput and satisfaction.

I have worked in the medical field for 30 plus years. My experience is in front and back office, including orthopaedics, plastic surgery. cardiology, emergency room. I was a patient advocate while working in the emergency room and have excellent customer service. My experience includes Microsoft office suite, front desk, answering phones, giving out information, taking messages, insurance verification, surgery scheduling and follow-up. Professional in patient access with deep expertise in healthcare administration and patient support. Skilled in managing patient intake, registration, and insurance verification with strong focus on team collaboration and achieving results. Known for reliability and adaptability in fast-paced environments. Adept at using healthcare software and maintaining patient confidentiality while ensuring seamless operations.

 With extensive experience in patient access, healthcare administration, and frontline supervision, I bring a strong background and commitment to patient care, I support and enhance clinical workflows by facilitating outbound and inbound communication, managing crucial provider interactions, and ensuring compliance with administrative protocols. My dedication to improving patient experiences, optimizing team performance, and fostering strong cross-department collaboration reflects my passion for delivering exceptional healthcare services. 

Detail-oriented Lead Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts at large medical hospital, re-worked denials for payment. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.

Amanda Gray

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Lead Patient Access Representative

Casino Manager

Personal Care Aide (PCA)

CBRN Specialist / DTMS Trainer

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Lead Patient Access Representative

Casino Manager

Personal Care Aide (PCA)

CBRN Specialist / DTMS Trainer

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