Amanda Guel
San Antonio,TX
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Goodsense Pharmacy
09.2021 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Insurance Agent
Ai United Inusrance
05.2019 - 07.2020
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Educated clients on insurance policies and procedures.
- Finalized sales and collected necessary deposits.
- Collected premiums on or before effective date of coverage.
Medical Assistant
Consults in Pain and Management
12.2017 - 06.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
High School Diploma -
Holmes High School
San Antonio, TX06.2017
Skills
- Supply Restocking
- Order Verification
- Drug utilization review
- Insurance Verification
- Team Collaboration
- Problem-solving skills
- Answering customer questions
- Medicare and Medicaid process
- HIPAA
- Updating medication histories
- Staff Development
- Computer Skills
- Answering Phones
- Faxing Documents
Timeline
Pharmacy Technician
Goodsense Pharmacy
09.2021 - Current
Insurance Agent
Ai United Inusrance
05.2019 - 07.2020
Medical Assistant
Consults in Pain and Management
12.2017 - 06.2018
High School Diploma -
Holmes High School