Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Heather Herrmann

Heather Herrmann

Evington,VA

Summary

Accomplished Pharmacy Technician with extensive experience at Omnicare, CVS Health, and CVS Pharmacy, excelling in medication dispensing and workflow optimization. Demonstrated ability to enhance pharmacy operations and team collaboration, ensuring high accuracy and efficiency in processing medication orders. Skilled in insurance billing and confidentiality, contributing to a 20% improvement in operational workflow.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Omnicare, CVS Health
12.2021 - Current

Front end technician

Entering prescriptions from electronic ques and from faxed hard copies. Answering phones for refills and supplies for facilities. Trouble shooting billing questions. Prioritizing orders to be sent out.

Back end technician

Preparing all orders to be checked by the pharmacist. Counting and packaging pills using blister packaging. Using heat sealers to package pills. Mixing and documenting compounded medications. Organizing meds for multiple facilities in a timely fashion. Preparing Stat boxes and replenishing omnicell stock for facility use. Control room activites such as inventory documentation, counting and packaging pills.

Pharmacy Technician

CVS Pharmacy
03.2011 - 12.2021

Pharmacy technician

Enter prescriptions from electronic que and from hard copy prescriptions. Count and fill prescriptions for pharmacist review. Engage with patients at POS about their prescriptions. Inventory management including ordering and stocking medications. Answering phones and entering refills. Trouble shooting claims with insurance issues.

Education

Registered Nurse - Nursing

Centra College of Nursing
Lynchburg, VA

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Medication Dispensing
  • Prescription Filling
  • Insurance Verification
  • Supply Restocking
  • Pharmacology knowledge
  • HIPAA
  • Pharmacy and customer records management
  • Drug Classification Knowledge
  • Drug Inventory Control
  • Labeling Accuracy
  • Pharmaceutical Calculations
  • Pharmacy Software Proficiency
  • Interpreting and Processing Medication Orders
  • Medicare and Medicaid process
  • Manual and automated medication dispensing
  • Compounding Techniques
  • Updating medication histories
  • Drug Interaction Awareness
  • OTC Recommendations
  • New Hire Onboarding
  • Attention to Detail
  • Prioritization and Organization
  • Insurance processing
  • Certified Pharmacy Technician (CPhT)
  • Safe Chemical Handling
  • IV Supply Restocking

Certification

Virginia state pharmacy certification

PTCB nationally certified

Timeline

Pharmacy Technician

Omnicare, CVS Health
12.2021 - Current

Pharmacy Technician

CVS Pharmacy
03.2011 - 12.2021

Registered Nurse - Nursing

Centra College of Nursing

Virginia state pharmacy certification

PTCB nationally certified

Heather Herrmann