April Cox

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• I have peds, cancer center, and iv room training
• Mix peds dilutions
• Make chemo
• Fill Pyxis
• I am trained on everything there but I am the iv room tech/ peds/ cancer center those are the main jobs I have.
• I have batching experience.
• We also do the nicu tpns. We use a Baxter compounder. So I am trained on that as well.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

• Ensured proper disposal of hazardous waste materials following institutional policies and procedures to maintain a safe working environment for employees.
• Upheld a high standard of aseptic technique in the preparation of parenteral nutrition solutions, promoting positive patient outcomes.
• Optimized resource utilization by closely monitoring stock levels and placing orders for essential supplies as needed.

• Filled Pyxis, made Ivs, pulled Pyxis, refill filled crash carts, unit inspections.

• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Entered and processed patients' prescriptions into internal system.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Counted, measured and compounded medications following standard procedures.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Contributed to team meetings, offering insights for optimizing workflow and patient service.
• Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.