Trish Kelley
Houston,TX
Summary
Driven Pharmacy Technician with 20 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Texas Children Hospital
10.2014 - Current
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- answers and screens telephone calls to a pharmacist.
- willow support team (pyxis).
- prepare chemotherapy IV and oral medications.
Lead Pharmacy Technician
Target
06.2004 - 10.2014
- Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted, measured and compounded medications following standard procedures.
- Implemented new technologies within the pharmacy workflow, increasing overall efficiency and accuracy in daily tasks.
Education
High School Diploma -
Debakey High School For Health Prof
Houston, TX05.1994
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- Insurance Verification
- Supply Restocking
- Pharmacy Ethics
- Pharmacology knowledge
- HIPAA
- Drug safety
- Labeling Accuracy
- Pharmaceutical Calculations
- Stocking shelves
- Healthcare regulations
- Pharmacy Law Compliance
- Drug Inventory Management
- Medication labels
- Compounding Techniques
- Dosage Form Preparation
- Aseptic Techniques
- Intravenous admixture preparation
- Attention to Detail
- Certified Pharmacy Technician
- Safe Chemical Handling
- Pyxis MedStation
- IV Supply Restocking
Certification
- CPhT - Certified Pharmacy Technician
- Texas State Board
Timeline
Pharmacy Technician
Texas Children Hospital
10.2014 - Current
Lead Pharmacy Technician
Target
06.2004 - 10.2014
High School Diploma -
Debakey High School For Health Prof
- CPhT - Certified Pharmacy Technician
- Texas State Board
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