Amanda Guerra
San Antonio
Summary
Dynamic Treatment Coordinator at Inspire Dental with expertise in patient care coordination and treatment planning. Proven ability to enhance patient experiences through empathy and effective communication. Skilled in data documentation and conflict resolution, ensuring seamless collaboration among interdisciplinary teams while maintaining HIPAA compliance. Committed to delivering exceptional patient advocacy and support.
Overview
6
6
years of professional experience
Work History
Treatment Coordinator
Inspire Dental
San Antonio
08.2025 - Current
- Coordinate dental treatment plans by educating patients on procedures, timelines, and financial options
- Serve as the primary liaison between patients, providers, and administrative staff
- Verify insurance benefits and support treatment acceptance
- Maintain accurate patient records while ensuring HIPAA compliance
- Enhance patient experience through empathy, clarity, and problem-solving
Registered Behavior Technician
Action Behavior Centers
San Antonio
05.2024 - 08.2025
- Delivered early intervention ABA therapy to children with autism
- Implemented individualized behavior intervention plans resulting in measurable skill development
- Collected and documented behavioral data to inform clinical decisions
- Collaborated with BCBAs and interdisciplinary teams
- Provided compassionate, patient-centered care
Graduate Research Assistant
University of Texas at San Antonio
08.2023 - 08.2024
- Conducted literature reviews to support faculty-led research
- Implemented data collection protocols to improve research accuracy
- Assisted with qualitative and quantitative analysis
- Collaborated on scholarly research projects
After School Program Facilitator
United Independent School District
Laredo
03.2023 - 05.2023
- Coordinated educational programs for students across various grade levels.
- Developed instructional materials to enhance student engagement and learning.
- Provided support to students during program activities and events.
- Facilitated group activities in a safe, supportive environment.
Administrative Assistant
Texas A&M International University
Laredo
08.2019 - 12.2022
- Organized office documents and maintained filing systems for easy access.
- Coordinated schedules and meetings for team members and executives.
- Managed correspondence by drafting emails and handling incoming communications.
- Assisted in preparing reports and presentations for staff meetings.
Education
Master of Arts - Sociology
University of Texas At San Antonio
San Antonio, TX05.2025
Bachelor of Arts - Psychology
Texas A&M; International University
Laredo, TX12.2022
Skills
- Patient Care Coordination
- Project management
- Data analysis
- Team collaboration
- Program development
- HIPAA compliance
- Recordkeeping
- Patient care coordination
- Appointment scheduling
- Accurate filing proficiency
- Secretarial duties
- Office administration
- Monitoring tools
- Treatment Planning
- Patient Advocacy
- Emotional Intelligence
- ABA Therapy
- Data Documentation
- Team Collaboration
- Conflict Resolution
Languages
- English, Native
- Spanish, Native
Timeline
Treatment Coordinator
Inspire Dental
08.2025 - Current
Registered Behavior Technician
Action Behavior Centers
05.2024 - 08.2025
Graduate Research Assistant
University of Texas at San Antonio
08.2023 - 08.2024
After School Program Facilitator
United Independent School District
03.2023 - 05.2023
Administrative Assistant
Texas A&M International University
08.2019 - 12.2022
Master of Arts - Sociology
University of Texas At San Antonio
Bachelor of Arts - Psychology
Texas A&M; International University