Amanda Guzman
Southwest Foodservice Excellence
Phoenix,AZ
23
years of professional experience
1
Certification
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
General Manager of Food Service
12 Years 5 Months- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Enhanced overall efficiency by streamlining food service processes and introducing new menu items.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
Bistro Manager/Executive Chef
13 Years 8 Months- Enhanced guest satisfaction by implementing innovative menu offerings and exceptional service standards.
- Increased overall efficiency by streamlining daily operations, including staff scheduling and inventory management.
- Reduced food waste by implementing proper storage techniques and portion control measures.
- Improved employee retention through regular training, feedback sessions, and team-building activities.
- Raised customer return rates with exceptional attention to detail in both food presentation and service quality.
Education
Associate of Applied Science - Cybersecurity Microsoft Administration
Associate of Arts - Culinary Arts
Skills
Project Management Abilities
Linux Operating System
Windows administration
Public Speaking confidence
Microsoft Azure proficiency
Cybersecurity awareness
Leadership qualities
Project Management
Certification
Level One Fingerprint Clearance
Timeline
General Manager of Food Service
Southwest Foodservice Excellence
06.2014 - CurrentRead More
Bistro Manager/Executive Chef
AJ's Fine Foods
11.2000 - 07.2014Read More
Maricopa Community Colleges - Phoenix College
Associate of Applied Science from Cybersecurity Microsoft Administration
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Maricopa Community Colleges - Phoenix College
Associate of Arts from Culinary Arts
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