Amanda Guzman
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager of Food Service
Southwest Foodservice Excellence
06.2014 - Current
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Enhanced overall efficiency by streamlining food service processes and introducing new menu items.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
Bistro Manager/Executive Chef
AJ's Fine Foods
11.2000 - 07.2014
- Enhanced guest satisfaction by implementing innovative menu offerings and exceptional service standards.
- Increased overall efficiency by streamlining daily operations, including staff scheduling and inventory management.
- Reduced food waste by implementing proper storage techniques and portion control measures.
- Improved employee retention through regular training, feedback sessions, and team-building activities.
- Raised customer return rates with exceptional attention to detail in both food presentation and service quality.
Education
Associate of Applied Science - Cybersecurity Microsoft Administration
Maricopa Community Colleges - Phoenix College
Phoenix, AZ12.2024
Associate of Arts - Culinary Arts
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2005
Skills
- Project Management Abilities
- Linux Operating System
- Windows administration
- Public Speaking confidence
- Microsoft Azure proficiency
- Cybersecurity awareness
- Leadership qualities
- Project Management
Certification
Level One Fingerprint Clearance
Timeline
General Manager of Food Service
Southwest Foodservice Excellence
06.2014 - Current
Bistro Manager/Executive Chef
AJ's Fine Foods
11.2000 - 07.2014
Associate of Applied Science - Cybersecurity Microsoft Administration
Maricopa Community Colleges - Phoenix College
Associate of Arts - Culinary Arts
Maricopa Community Colleges - Phoenix College