Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amanda Hall

Arnoldsburg,WV

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Blanches Family Diner. Proven track record in enhancing guest engagement and optimizing service efficiency. Expertise in cash handling and maintaining cleanliness standards, consistently elevating the dining experience and fostering repeat business.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server and Server Trainer

Blanches Family Diner
02.2023 - 07.2024
  • Provided exceptional customer service by attentively addressing guest needs and preferences.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Supported team members by efficiently processing orders and delivering food promptly.
  • Learned menu items and daily specials to effectively inform guests and make recommendations.

Restaurant Consultant

Eric Lupardus
12.2023 - 02.2024
  • Analyzed operational workflows to identify improvement opportunities in service efficiency.
  • Developed training materials for staff on best practices and customer service techniques.
  • Conducted market research to inform menu development and pricing strategies.
  • Collaborated with management to optimize inventory control and reduce waste.

Manager-Server

Country Table Restaurant
02.2019 - 12.2021
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Coordinated dining room activities, optimizing seating arrangements for efficiency.
  • Trained new servers on menu offerings and service protocols to enhance team performance.
  • Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Resolved customer complaints swiftly, maintaining positive dining experiences and relationships.
  • Implemented best practices in service standards to elevate overall dining experience consistently.
  • Assisted in creating daily specials and promotional events to drive customer engagement.

Education

GED -

Dupont High School
Belle, WV

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards

Accomplishments

  • Supervised team of 15 staff members.
  • Collaborated with team of 15 in the development of new menus.

Certification

  • Training - Concord University Preservice Training fro Adoptive Parents. 21 hour Class.
  • WV Foodlhandlers License - September 2025
  • CPR First Aid Training - July 2025

Timeline

Restaurant Consultant

Eric Lupardus
12.2023 - 02.2024

Server and Server Trainer

Blanches Family Diner
02.2023 - 07.2024

Manager-Server

Country Table Restaurant
02.2019 - 12.2021

GED -

Dupont High School

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