Amanda Haner
Santa Rosa,CA
Summary
Dynamic Restaurant Manager with a proven track record at Rosso Pizzeria, excelling in menu development and staff training. Adept at inventory management and health compliance, I foster high-performing teams and enhance guest satisfaction through effective task prioritization and conflict resolution. Committed to operational excellence and delivering memorable dining experiences.
Hospitable Restaurant Manager versed in overseeing staff and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in exhibiting steadfast leadership in high-pressure situations to improve team strength.
Overview
2026
2026
years of professional experience
Work History
Restaurant Manager
Rosso Pizzeria
Santa Rosa, CA
03.2007 - 03.2025
- Created new menu items based on customer feedback and industry trends.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Resolved conflicts among employees in an effective manner.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted staff by serving food and beverages or bussing tables.
- Delegated work to staff, setting priorities and goals.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Updated computer systems with new pricing and daily food specials.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Restaurant Hostess
Bakers Square Restaurant & Bakery
Santa Rosa
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Greeted customers and answered questions about menu items.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Monitored dining area to assess server capacity and estimate wait times.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
General Studies
Santa Rosa High School
Santa Rosa, CA06-2003
Skills
- Menu development
- Inventory management
- Health compliance
- Staff scheduling
- Training and development
- Task prioritization
- Personnel recruiting
- Employee schedule management
Timeline
Restaurant Manager
Rosso Pizzeria
03.2007 - 03.2025
Restaurant Hostess
Bakers Square Restaurant & Bakery
General Studies
Santa Rosa High School