Amanda Hansen
Elizabethtown,KY
Summary
I am passionate about building rapport and relationships with past and future clients/business partners. I pride myself in networking and exploring customers needs/wants and help them achieve their goals. I am committed to setting and reaching new goals for both myself and the company.
Overview
7
7
years of professional experience
Work History
Customer Care Representative
North South Consulting Group, LLC
Radcliff , KY
2021.12 - Current
- Helped large volume of caller's every day with positive attitude and focus on customer satisfaction.
- Build leads and provide support.
- Assisted call-in customers with questions and build leads to send to a recruiter.
- Log call information and solutions provided into internal database.
Realtor
Janes Realty Group, INC
Elizabethtown , KY
2019.04 - Current
- Scheduled home viewings with potential buyers.
- Maintained current and accurate CRM database of prospective customers.
- Managed real estate transactions from initiation to closing.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
Warehouse Associate
Amazon
Shepherdsville , KY
2018.04 - 2019.04
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Server
Buffalo Wild Wings
Elizabethtown , KY
2015.10 - 2018.04
- Greeted customers, answered questions and recommended specials/desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Some College (No Degree) - Business Administration
Mesa College
San Diego, CASalesforce Training Class
ECTC
ElizabethtownSome College (No Degree) - Real Estate
A Pass Weikel
Louisville, KY04.2019
Skills
- Communication
- Reliable and trustworthy
- Relationship building
- Decision-making
- Problem Solving
Timeline
Customer Care Representative
North South Consulting Group, LLC
2021.12 - Current
Realtor
Janes Realty Group, INC
2019.04 - Current
Warehouse Associate
Amazon
2018.04 - 2019.04
Server
Buffalo Wild Wings
2015.10 - 2018.04
Some College (No Degree) - Business Administration
Mesa College
Salesforce Training Class
ECTC
Some College (No Degree) - Real Estate
A Pass Weikel
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