Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Hargrove

Stuttgart,AR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Call Center Representative

Mack's Prairie Wings
02.2018 - 10.2023
  • Responded to customer calls and emails to answer questions about products and services.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Unloaded, inspected and stored damaged and returned products.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.
  • Documented returned product details in inventory tracking system.

Education

GED -

Brainerd Senior High School
Brainerd, MN
05.2001

Skills

  • Customer Service
  • Payment Processing
  • Call Control
  • Data Entry
  • Order Processing
  • Word Processing
  • Invoice Processing
  • Refunds and Exchanges
  • Multitasking and Prioritization
  • Microsoft Office

Timeline

Call Center Representative

Mack's Prairie Wings
02.2018 - 10.2023

GED -

Brainerd Senior High School

Similar Profiles

CREATE PROFILE
Amanda Hargrove