Amanda Harris
Castle Rock,CO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Experienced in assembling carts and selecting instruments and supplies for procedures. Competent in performing and documenting test results, restocking supplies and managing records. Focused on working quickly and accurately to maintain efficient facility operations. Detail-oriented professional with experience in creating custom prosthetics for clients. Adept in fabricating and finishing dental restorations, setting teeth, waxing and porcelain work. Skills include time management, multitasking and customer service.
Overview
16
16
years of professional experience
Work History
Medical Assistant
AdventHealth
Castle Pines, Co
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Certified Sterile Processing Technician
UCHealth University Of Colorado Hospital
Highlands Ranch, CO
01.2022 - Current
- Collaborated with the surgical team, providing timely delivery of sterile equipment during surgeries.
- Played a crucial role in maintaining Joint Commission accreditation through adherence to best practices in sterile processing operations.
- Assisted in reducing surgical delays, swiftly addressing any issues related to missing or damaged instruments.
- Achieved consistent quality outcomes, closely following manufacturer guidelines for reprocessing reusable medical devices.
- Improved patient safety by ensuring all surgical instruments were properly sterilized and assembled.
- Fostered effective communication within the team, contributing to a seamless workflow between departments involved in patient care.
- Upheld regulatory requirements, diligently performing biological monitoring tests on sterilizers regularly.
- Assured instrument availability by managing inventory and promptly restocking supplies as needed.
- Maintained a clean and organized work environment for efficient processing of medical equipment.
- Reduced the risk of infection by strictly adhering to established guidelines for decontamination procedures.
- Demonstrated commitment to excellence, consistently meeting or exceeding departmental performance metrics in a fast-paced environment.
- Advocated for workplace safety measures, proactively identifying potential hazards and taking appropriate corrective actions as necessary.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Recorded biologicals and test results.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Ordered and restocked supplies for decontamination and surgical areas.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Provided support to medical staff in resolving medical equipment problems.
- Liaised between medical staff and medical equipment vendors.
Certified Dental Technician
Artistic Expression Dental Lab
Parker, CO
03.2008 - 01.2024
- Continuously updated knowledge on new materials and techniques through professional development courses, ensuring provision of cutting-edge services to clients.
- Maintained high-quality standards for all completed work, resulting in increased client retention.
- Demonstrated proficiency in using CAD/CAM software to design customized dental restorations efficiently and accurately.
- Effectively managed time to prioritize and complete multiple cases simultaneously, allowing for consistent workflow and timely delivery of products.
- Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
- Contributed to a safe working environment by adhering to infection control protocols and maintaining a clean workspace.
- Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
- Participated in team meetings to discuss case challenges, share knowledge, and collaborate on best practices for improved laboratory efficiency.
- Implemented digital technology advancements in daily tasks, enhancing overall efficiency of the lab.
- Assisted in training new technicians, contributing to overall team skill growth and improved laboratory performance.
- Enhanced patient satisfaction by providing efficient and precise dental prosthetics fabrication.
- Tested completed appliances for functionality before shipping them to patients or dental offices.
- Troubleshot complex cases, identifying issues and recommending solutions for successful outcomes.
- Consistently met or exceeded turnaround time expectations, supporting dental practice schedules and patient satisfaction levels.
- Reduced remake rates with meticulous attention to detail during model and die preparation.
- Regularly communicated with clients to clarify prescription instructions when necessary, minimizing errors and avoiding delays in completion of cases.
- Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
- Developed strong relationships with dental practices, fostering a collaborative atmosphere and timely communication regarding case status updates.
School Custodian/ Building Engineer
Douglas County School District
Castle Rock, CO
07.2021 - 10.2023
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Completed routine floor stripping, sealing, and finishing.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
- Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
- Maintained inventory of cleaning supplies and materials while staying within budget constraints set by the school administration.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
- Elevated customer satisfaction among faculty members who reported increased satisfaction with the cleanliness and appearance of their classrooms.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Reported vandalism or other damage to property to supervisor.
- Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.
- Streamlined communication between custodial staff through efficient task delegation and progress updates during team meetings.
- Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
- Reduced material waste by implementing a recycling program for paper, plastic, and aluminum products in collaboration with school administration.
- Upheld high standards of hygiene in food service areas through thorough cleaning practices that met health department guidelines.
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Safeguarded sensitive student information through proper handling of confidential documents requiring disposal or storage.
- Increased energy efficiency within the school by monitoring lighting usage and adjusting settings accordingly during off-hours or low-traffic periods.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Operated buffers and burnishers to clean and polish floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Supervised supplies in inventory and submitted reorder requests.
- Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
- Maintained open lines of communication with tenants regarding planned maintenance activities or emergency situations requiring immediate attention.
- Developed strong working relationships with key service providers/vendors that resulted in improved response times during emergencies.
Education
High School Diploma -
Zion Academy
Colorado Springs, CO2006
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Data Entry
- CPR
- First Aid
- Trustworthy companion
- Emergency Response Preparedness
Timeline
Medical Assistant
AdventHealth
10.2023 - Current
Certified Sterile Processing Technician
UCHealth University Of Colorado Hospital
01.2022 - Current
School Custodian/ Building Engineer
Douglas County School District
07.2021 - 10.2023
Certified Dental Technician
Artistic Expression Dental Lab
03.2008 - 01.2024
High School Diploma -
Zion Academy