Amanda Harrison

Tallassee,AL

Summary

Certified Medical Assistant focused on patient care and clinical support. Skilled in preparing patient exam rooms, medication administration, recording vital signs and managing patient records. Known for reliability, adaptability and effective teamwork. Hardworking and passionate with strong organizational skills ready to help team achieve company goals. Equipped with problem-solving abilities, willingness to learn and communication skills. Ready to tackle new challenges and advance my career opportunities with dedication and enthusiasm.

Overview

years of professional experience

Certification

Work History

Certified Medical Assistant /Referral Specialist

Tallassee Family Care

Tallassee, AL

01.2013 - 12.2025

Administered patient care and assisted with clinical procedures.
Managed medical records and maintained patient confidentiality in compliance with HIPAA regulations.
Conducted routine laboratory tests( Urinalysis,A1C, FIT)
Educated patients on treatment plans and medication management to promote adherence and understanding.
Trained new staff on office protocols, enhancing team performance and operational consistency.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Contacted and submitted prescriptions and refills to pharmacies via phone and fax.
Provided compassionate care for patients, addressing their concerns to help ensure a positive experience.
Assisted physicians with minor wound care and/or procedures prior to referring to proper specialist.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs,medication reconciliation and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Coordinated patient referrals to specialists, ensuring timely and accurate processing of requests.
Streamlined referral workflows by implementing efficient tracking systems for monitoring referral status.
Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
Verified insurance benefits and eligibility before scheduling any outpatient procedures.
Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
Developed strong professional relationships with external healthcare facilities, fostering a collaborative approach to patient care coordination.
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
Obtained prior authorization for outpatient procedures.
Acted as a liaison between referring physicians and specialists, establishing trust and rapport through professionalism.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Obtained payments from patients and scanned identification and insurance cards.

Assistant Office Manager/ Payroll Clerk/Accounting Clerk

Ben Atkinson Motors

Tallassee, AL

12.1999 - 12.2012

Handled, processed and distributed sensitive information with discretion by adhering to confidentiality protocols at all times.
Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies
Communicate with customers via phone to obtain payments on past due balances before they were turned over to collections
Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Prepared and distributed payroll for 50+ employees.
Maintained meticulous records of employee hours, deductions, and benefits enrollment.
Updated employee files with new details such as changes in address or salary levels.
Processed new hire paperwork and documents.
Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
Reconciled bank and payroll records routinely to verify accuracy.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Entered figures using 10-key calculator to compute data quickly.
Prepared meeting minutes

Education

High School Diploma -

Highland Home High School

Highland Home, AL

05-1998

Skills

Patient scheduling
Patient care & examination assistance
Clinical documentation
Medication & injection administration
Electronic health records management
Vital sign monitoring

Multitasking & organization skills
Triage assessment
Compassionate & professional
HIPAA compliance
People skills and Teamwork
Medical terminology