Summary
Overview
Work History
Education
Skills
Timeline
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Josh Henchen

Wayland,NY

Summary

Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.

Overview

4
4
years of professional experience

Work History

Store Manager

Rent-A-Center
Dansville, NY
11.2011 - 02.2015
  • Coordinated between billing department and customers to resolve problems.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Responded to all customer inquiries thoroughly and professionally.
  • Placed special merchandise orders for customers.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and shipment times.
  • Accurately logged all daily shipping and receiving orders.

Laborer

NRG Home Solar
West Henrietta, NY
02.2015 - 08.2015
  • Installed high quality roofing systems in the safest and most cost effective manner.
  • Expanded knowledge of roofing materials, techniques and cost effectiveness.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.

Education

High School Diploma - undefined

Wayland Cohocton High School
2007

Skills

  • Cash handling and management
  • Goal-oriented
  • Positive and friendly
  • People-oriented
  • Retail merchandising experience
  • Excellent work ethic
  • Strong interpersonal skills
  • Strong conflict resolution skills

Timeline

Laborer

NRG Home Solar
02.2015 - 08.2015

Store Manager

Rent-A-Center
11.2011 - 02.2015

High School Diploma - undefined

Wayland Cohocton High School

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Josh Henchen