Amanda Herrera
Summary
Dynamic and detail-oriented Receptionist with a proven track record at Waggin Tails Pet Care, enhancing team productivity and client satisfaction through exceptional organization and customer service skills. Mastered telephone etiquette and data entry, contributing to a welcoming and efficient environment. Quickly adapts to new challenges, ensuring seamless operations and client relations.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in Kennel Attendant role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Waggin Tails Pet Care
05.2023 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Handled assignments independently with good judgement and critical thinking skills.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Mariner High School
Cape Coral, FL05-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Cleaning and sanitizing
- Medication administration
- Patient restraint
- Customer service
Certification
- Certified Veterinarian Assistant (CVA) 2024/05
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Waggin Tails Pet Care
05.2023 - Current
- Certified Veterinarian Assistant (CVA) 2024/05
High School Diploma -
Mariner High School
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