Amanda Hill
Forest City,NC
Summary
Dynamic Office Manager with a proven track record at East Flat Rock Dentistry, excelling in customer service and office administration. Expert in maintaining confidentiality and financial accuracy, while enhancing team productivity through effective task delegation. Skilled in operations management, ensuring seamless office functions and exceptional client relations.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Office Manager
East Flat Rock Dentistry
03.2025 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Surgical Technologist
Adventist Health System
07.2022 - 03.2025
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Office Manager/Surgical Assistant
Spartanburg Community Dental Clinic
07.2019 - 07.2022
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
Associate of Science - Surgical Technologist
Auburn University
Auburn, AL10-2024
No Degree - Dental Assisting
Dental Staff Institute
Matthews, NC04-2017
Nursing
Isothermal Community Collage
Spindale, NC01-2007
High School Diploma -
Isothermal Community Collage
Spindale, NC05-2005
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Administrative support
- Payroll processing
- Staff management
- Employee supervision
- Operations management
Timeline
Office Manager
East Flat Rock Dentistry
03.2025 - Current
Surgical Technologist
Adventist Health System
07.2022 - 03.2025
Office Manager/Surgical Assistant
Spartanburg Community Dental Clinic
07.2019 - 07.2022
Associate of Science - Surgical Technologist
Auburn University
No Degree - Dental Assisting
Dental Staff Institute
Nursing
Isothermal Community Collage
High School Diploma -
Isothermal Community Collage
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