Amanda Hiller
Oroville,CA
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
6
6
years of professional experience
Work History
Waitress
Vallarta Grill Restraunt
Oroville
10.2022 - Current
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Trained new employees to perform duties.
Server
Patio Bar and Grill
Oroville
08.2021 - 10.2024
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
Server
Gold County Casino
01.2019 - 03.2020
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Some College (No Degree) - Medical Office Procedures
Yuba College
Marysville, CASome College (No Degree) - Probation Academy
Yuba College
Marysville, CASkills
- Upselling techniques
- Cash Handling
- Sales Techniques
- Serving expertise
- Service prioritization
- Food Running
- Point of Sale (POS) system operations
- Table turnover
- Food safety understanding
- Handling Complaints
- Menu knowledge
- Liquor, wine, and food service
Timeline
Waitress
Vallarta Grill Restraunt
10.2022 - Current
Server
Patio Bar and Grill
08.2021 - 10.2024
Server
Gold County Casino
01.2019 - 03.2020
Some College (No Degree) - Medical Office Procedures
Yuba College
Some College (No Degree) - Probation Academy
Yuba College
Similar Profiles
Teagan MelloTeagan Mello
Server at Vallarta Mexican GrillServer at Vallarta Mexican Grill
Paolo SotoPaolo Soto
Server Assistant Manager at Puerto Vallarta Mexican Bar & GrillServer Assistant Manager at Puerto Vallarta Mexican Bar & Grill
Vanessa HernandezVanessa Hernandez
WAITRESS at Vallarta GrillWAITRESS at Vallarta Grill