Amanda Hoffman
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Technician
Center of Social Dynamics
01.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress
- Enhanced client progress by implementing individualized behavior intervention plans
- Developed and implemented reinforcement systems to encourage positive behaviors
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues
- Improved client communication skills through the use of evidence-based practices and techniques
- Monitored client behavior and immediately reported changes to supervising physician
Outbound Warehouse Associate
Amazon
06.2023 - 08.2024
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Moved shipment materials to and from designated areas using lift and hand trucks
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management
Cashier /Junior Sandwich Artist
Jimmy John's
03.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs
- Performed cash, card, and check transactions to complete customer purchases
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety
- Restocked supplies during downtime to continue meeting customer demand for products and services
Warehouse Associate
ID LOGISTICS
12.2022 - 02.2023
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles
- Confirmed accuracy, quality and quantity of materials received and listed on BOL
- Operated forklift to safely move and safeguard stock and supplies in warehouse
- Worked safely around moving machinery
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Collaborated with team members to achieve daily targets and complete tasks efficiently
- Maintained clean, orderly work environment free of hazards
- Worked safely around moving machinery
- Performed inventory control, such as counting, and stocking merchandise
Sales Associate
Torrid
10.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed efficient cash register operations
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Engaged in friendly conversation with customer to better uncover individual needs
FC Associate Outbound
AMAZON
05.2022 - 11.2022
- Inspection Accessor, Package handling, Sorting/ Loading trucks, Shipping, Replenish, Inspection Accessor, Package handling, Sorting/ Loading trucks
- Followed procedures at all times for personal and team safety
- Kept work areas neat, clean and free from debris
- Maintained compliance with company safety policies and called violations to attention of management
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
Bookkeeper
SMITHS
01.2021 - 04.2022
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow
- Maintained and processed invoices, deposits, and money logs
- Recorded deposits, reconciled monthly bank accounts and tracked expenses
- Input financial data and produced reports using [Software]
- Posted daily receipts and payments in accordance with corporate protocols
- Provided support during audits by supplying requested documentation promptly and accurately
Customer Associate
WALGREENS
04.2021 - 09.2021
- Customer Service, Store Greeting, Cash handling, Stocking, Sanitization, Stocking Procedures, and Aid in store Locking
Certified Trainer
RAISING CANES
07.2019 - 04.2021
- Training, Cash handling, Food handling, Food preparation, Serving, Hosting, Customer Service, Drive Thru Operation, and Merchandise Sales
Sales Associate
LANE BRYANT
07.2019 - 04.2021
- Greeting Customers, Customer Service, Sales, Online Order Processing, Stocking Procedures, Cash Handling, and Sanitization
FC Associate
AMAZON
07.2020 - 02.2021
- Quality Inspection Accessor, Package handling, and Picking
Cashier
BURLINGTON COAT FACTORY
06.2014 - 02.2015
- Cash Handling, Customer Service, Stocking procedures
Education
Associate - Psychology
University of Phoenix
Skills
- Active listening
- Expense tracking
- Data inputting
- Accounts receivable
- Bookkeeping
- Social skills development
- Prompting and fading strategies
- Documentation skills
- Data collection
- Picture exchange communication system
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
Timeline
Behavior Technician
Center of Social Dynamics
01.2024 - Current
Outbound Warehouse Associate
Amazon
06.2023 - 08.2024
Cashier /Junior Sandwich Artist
Jimmy John's
03.2023 - 11.2023
Warehouse Associate
ID LOGISTICS
12.2022 - 02.2023
Sales Associate
Torrid
10.2022 - 02.2023
FC Associate Outbound
AMAZON
05.2022 - 11.2022
Customer Associate
WALGREENS
04.2021 - 09.2021
Bookkeeper
SMITHS
01.2021 - 04.2022
FC Associate
AMAZON
07.2020 - 02.2021
Certified Trainer
RAISING CANES
07.2019 - 04.2021
Sales Associate
LANE BRYANT
07.2019 - 04.2021
Cashier
BURLINGTON COAT FACTORY
06.2014 - 02.2015
- First Aid Certification
- Basic Life Support Certification (BLS)
Associate - Psychology
University of Phoenix
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