AMANDA HOLLIDAY
Slidell,USA
Summary
Professional with Bachelor's degree and expertise in cash handling, customer service, and sales. Proven track record in team leadership, enhancing operational efficiency, and improving customer satisfaction. Skilled Scheduler adept at managing complex calendars and streamlining administrative processes. Strong background in accounting management with a focus on integrity, efficiency, and accuracy in financial reporting.
Overview
18
18
years of professional experience
Work History
SCHEDULER
LHC GROUP
01.2024 - 01.2025
- Schedule appointments
- Coordinate with personnel
- Employ Epic software
- Secure insurance authorizations for radiology appointments
- Assist Therapists, PTA and COTAs in daily schedules
PRESERVICE REPRESENATIVE
Ochsner
01.2020 - 01.2024
- Answer incoming calls from the ACD line
- Schedule appointments
- Coordinate with personnel
- Employ Epic software
- Secure insurance authorizations for radiology appointments
BANK TELLER
Greater New Orleans Credit Union
01.2018 - 01.2019
- Maintain the cash drawer accurately.
- Deliver exceptional customer service to members.
- Execute shared branching transactions.
- Process member deposits, withdrawals, and payments.
- Travel between locations to provide assistance as required.
STORE SPECIALIST
Charter Communications
01.2012 - 01.2018
- Handling account openings and closures.
- Marketing and selling charter products and services.
- Proficiency in cash management including handling cash drawers.
- Conducting daily bank runs for deposits.
- Daily processing of reports.
VAULT TELLER
Capital One Bank
01.2007 - 01.2011
- Provide outstanding customer service to customers.
- Facilitate currency transactions with other tellers.
- Create weekly schedules.
- Compile and analyze daily reports, including over/short reports.
- Manage transfer transactions with the Central Money Vault.
Education
Bachelor’s Degree -
University of Louisiana at Lafayette
La01.2020
High School -
Northshore High School
01.2004
Skills
- Experienced in ten key functions
- Proficiency in Microsoft tools such as Word, PowerPoint, Excel, and Outlook
- Cash handling
- Clear Communication
- Active listening
- Empathy
- Problem-solving
- Dedication
- Time management
References
References available upon request.
Timeline
SCHEDULER
LHC GROUP
01.2024 - 01.2025
PRESERVICE REPRESENATIVE
Ochsner
01.2020 - 01.2024
BANK TELLER
Greater New Orleans Credit Union
01.2018 - 01.2019
STORE SPECIALIST
Charter Communications
01.2012 - 01.2018
VAULT TELLER
Capital One Bank
01.2007 - 01.2011
Bachelor’s Degree -
University of Louisiana at Lafayette
High School -
Northshore High School