Amanda Hood
Sales Professional
Tomball,TX
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Senior Manager, Small to Medium Business
Verizon
Houston, TX
11.2015 - 11.2021
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Prepared and recommended long-range plans for development of department personnel.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Business Account Manager
Verizon
Houston, TX
01.2013 - 11.2015
- Developed and managed strong and growing pipelines of prospective small business customers.
- Exceeded quarterly, monthly and yearly revenue growth targets by 125%.
- Developed strategy to combat increased competitive presence within territory.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Worked with developers and engineers to realize technological solutions.
Retail General Manager
Verizon
Houston, TX
06.2011 - 01.2013
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Retail Sales Consultant /Assistant Store Manager
Verizon
Houston, TX
08.2000 - 06.2011
Education
High School Diploma -
McCullough High School
The Woodlands, TX 08.1993 - 05.1996
Skills
Coaching and Mentoring
Strategic Planning
Business Development
Performance Management
Leadership
Partnerships
Negotiation
Strategic Sales
Timeline
Senior Manager, Small to Medium Business
Verizon
11.2015 - 11.2021
Business Account Manager
Verizon
01.2013 - 11.2015
Retail General Manager
Verizon
06.2011 - 01.2013
Retail Sales Consultant /Assistant Store Manager
Verizon
08.2000 - 06.2011
High School Diploma -
McCullough High School
08.1993 - 05.1996