Amanda Hopkins
Richwood,OH
Summary
Reliable and experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Appointment Setter
Impact Fitness Coaching Academy
05.2023 - Current
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with salespeople and potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Initiated out-bound daily calls to introduce customers to products and services offered.
- Entered daily data in computer systems.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Addressed client inquiries and updated database information.
Owner & CEO
Amanda Hopkins Fit LLC
10.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Founded and managed Online Fitness business, growing revenue to $70k in first year.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Interacted well with customers to build connections and nurture relationships.
Server
Yamato
08.2016 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Team Leader
Honda Of America, Mfg
11.2021 - 06.2022
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach production targets.
- Supervised 12 co-workers.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to quality.
Production Associate
Honda Of America, Mfg
08.2017 - 06.2022
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Safely operated hand and power tools to complete repetitive tasks.
- Prepared materials for assembly work to keep workflows running smoothly.
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
Sales Associate
Gordon Food Service
05.2012 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Elgin High School
Marion, OH05.2014
Skills
- Customer Service
- Overcoming Objections
- Computer Skills
- Positive Attitude
- Clear Communication
- Time Management
- Explaining Products and Services
- Relationship Building
- Attention to Detail
References
Donny Wu: Owner, Yamato Marysville - (646) 581-0656
James Litreal: Owner, Green Camp Dairy Bar - (937) 844-2200
Don Wallace: Production Manager, Honda of America Mfg. - (937) 539-6155
Timeline
Appointment Setter
Impact Fitness Coaching Academy
05.2023 - Current
Assistant Team Leader
Honda Of America, Mfg
11.2021 - 06.2022
Owner & CEO
Amanda Hopkins Fit LLC
10.2021 - Current
Production Associate
Honda Of America, Mfg
08.2017 - 06.2022
Server
Yamato
08.2016 - Current
Sales Associate
Gordon Food Service
05.2012 - 04.2017
High School Diploma -
Elgin High School
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