Amanda Howard
Macon,GA
Summary
Resourceful professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in menu planning, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills.
Overview
13
13
years of professional experience
Work History
Food Service Worker
Buc-ee's
Macon, GA
10.2023 - Current
- Ensured that all foods were prepared according to health department regulations.
- Refilled condiments, napkins and server workstations.
- Monitored temperatures of prepared food and cold-storage areas.
- Assisted in the preparation of food items according to recipes and instructions.
- Rotated inventory to reduce waste and optimize freshness.
- Greeted customers upon arrival in the dining area.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Packaged and bagged cooked food and prepared items.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Prepared workstations with ingredients and tools to increase efficiency.
Deli Clerk
Walmart
Macon, GA
08.2020 - 11.2021
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Directed patrons to restrooms and other amenities within facility.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Patient Line Cook
Sodexo USA
Macon, GA
01.2015 - 08.2020
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Maintained accurate records of food production and waste information.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Prepared meals to exact specifications according to restaurant standards.
- Monitored temperatures of kitchen appliances such as ovens, grills and fryers.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Managed closing duties including restocking items, cleaning stations, and organizing coolers.
- Executed proper techniques when preparing menu item ingredients.
- Followed all safety regulations when handling food and beverage products.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Made meals in accordance with company standards and requirements.
Cashier
Sodexo USA
Macon, GA
01.2012 - 01.2014
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered customers' questions and provided information on store procedures or policies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Westside High
Macon, GA05-2010
Some College (No Degree) - Business
Central Georgia Technical College
Macon, GASkills
- ServSafe
- Grilling
- Work station setup
- Order review
- Team oriented
- ServSafe certification
- Working quickly
- Recipe execution precision
- Time management proficiency
- Interpersonal relationship building
- Equipment operation
- Sanitation standards compliance
- Quality control
- Working with diverse people
- Customer service
- Cash register operation
- Staff training and development
- Hospital standards
- Basic mathematics
- Positive attitude
Timeline
Food Service Worker
Buc-ee's
10.2023 - Current
Deli Clerk
Walmart
08.2020 - 11.2021
Patient Line Cook
Sodexo USA
01.2015 - 08.2020
Cashier
Sodexo USA
01.2012 - 01.2014
High School Diploma -
Westside High
Some College (No Degree) - Business
Central Georgia Technical College