Amanda Hubbell
Marshfield,WI
Summary
Accomplished Head of Housekeeping Services at Woodfield Inn & Suites, adept in workload prioritization and staff training, significantly enhanced team performance. Expert in budgeting and financial management, skillfully met tight deadlines and improved service quality. Demonstrates exceptional task delegation , ensuring operational excellence and guest satisfaction.
Overview
14
14
years of professional experience
Work History
Head of Housekeeping Services
Woodfield Inn & Suites
03.2013 - 08.2024
- Disposed of trash and recyclables each day to avoid waste buildup.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying, and ironing.
- Communicated repair needs to maintenance staff.
Receptionist
Baltus Tire and Lube
01.2011 - 04.2013
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
Education
Associate of Science - Business Administration Human Resources
Mid-State Technical College
Marshfield12.2009
Skills
- Workload prioritization
- Scheduling and Planning
- Task Delegation
- Budgeting and financial management
- Staff Training and Development
Timeline
Head of Housekeeping Services
Woodfield Inn & Suites
03.2013 - 08.2024
Receptionist
Baltus Tire and Lube
01.2011 - 04.2013
Associate of Science - Business Administration Human Resources
Mid-State Technical College
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