Bethanie Gubler
Hurricane,UT
Summary
Proven leader in operational efficiency and team development, notably at Virgin River Holdings LLC., where I enhanced guest satisfaction and cleanliness standards. Skilled in scheduling, planning, and health safety compliance, I excel in customer relationship management and sanitation standards, achieving significant quality improvements without compromising service.
Overview
12
12
years of professional experience
Work History
Head of Housekeeping Services
Virgin River Holdings LLC.
10.2022 - Current
- Assessed staff performance regularly through evaluations and one-on-one meetings to provide constructive feedback on strengths and areas needing improvement.
- Streamlined housekeeping operations for increased efficiency through effective staff scheduling, task delegation, and resource allocation.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and order in all rooms and common areas.
- Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
- Implemented quality control measures to consistently meet or exceed established cleanliness benchmarks.
- Coordinated special projects such as deep cleanings or renovations to minimize disruption to guests and maximize available resources.
- Conducted regular inspections of guest rooms, common areas, and laundry facilities to ensure compliance with cleanliness and hygiene requirements.
Welder
HCR Racing
05.2020 - 12.2022
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Package Handler
FedEx:Ground
05.2018 - 10.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
Specimen Processor
ARUP Laboratories
10.2012 - 06.2016
- Followed safety protocols while handling hazardous materials.
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.
- Developed strong relationships with internal departments, facilitating smooth communication channels for expedited issue resolution regarding specimens or testing requirements.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
- Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
Education
Associate of Science - Pre Medical Radiography
Dixie Applied Technology College
Saint George, UT2027
High School Diploma -
Snow Canyon High School
Saint George, UT05.2002
Skills
Customer service focus
Scheduling and Planning
Workload prioritization
Staff Training and Development
Health and safety compliance
Customer Service
Cleaning and sanitation
Cleaning practices
Customer service-focused
Sanitation Standards
Quality improvements
Customer Relationship Management
Timeline
Head of Housekeeping Services
Virgin River Holdings LLC.
10.2022 - Current
Welder
HCR Racing
05.2020 - 12.2022
Package Handler
FedEx:Ground
05.2018 - 10.2020
Specimen Processor
ARUP Laboratories
10.2012 - 06.2016
Associate of Science - Pre Medical Radiography
Dixie Applied Technology College
High School Diploma -
Snow Canyon High School
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